Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Onsite servicesAvailable
Kid friendlyAvailable
Location
Certified by hmv • Jun 21, 2026
hmv
Part Unit 13/14, Orchard Shopping Centre, Taunton, SOM
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel an order placed at hmv Taunton?
To cancel your order, please visit the store where you placed it with your receipt so staff can assist. Alternatively, contact Customer Service through the help centre with your order details to check the status.
How long does it take for an order to arrive in store at hmv Taunton?
Most orders placed in store arrive within approximately 7-10 working days, but some items may take longer, with a sourcing period of up to 28 days.
Do hmv Gift Cards expire and how are they used?
Gift Cards are valid for 24 months from purchase or from the last use. You can buy them at any hmv or FOPP store, load up to £250, and use them for part or full payment. Remaining balances stay valid for 24 months from the last use.
What is hmv Taunton's in-store returns policy?
Most items can be returned unopened, unused, and in perfect condition within 21 days with a valid receipt. Some exclusions apply such as downloadable content, food, Gift Cards, and digital credits. Returns must be at any hmv or FOPP store.
Does hmv Taunton offer student, NHS, or UK Forces discounts?
Currently, hmv Taunton does not offer student, NHS, or UK Forces discounts.
What payment options are accepted at hmv Taunton?
hmv Taunton accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Maestro, Mastercard, and Visa.
What are hmv Taunton's opening hours?
The store is open Monday to Saturday from 9:00 AM to 5:30 PM, and Sundays from 10:30 AM to 4:30 PM.
Can I collect my hmv order at a different store?
No, orders must be collected from the original store where they were placed and cannot be transferred between stores.
How does hmv Taunton's location in Orchard Shopping Centre benefit customers?
Being located in the Orchard Shopping Centre provides convenience with access to various shops, eateries, and amenities all in one place, making it easy to combine shopping trips or grab a bite before or after visiting hmv.
What nearby stores can I visit when shopping at hmv Taunton?
Nearby you can visit stores like New Look for clothing, GAME Taunton for video games, and Greetings Card Shop for cards and gifts, offering a diverse shopping experience around hmv.
How can nearby transport and services like Miles Morgan Travel assist visitors to hmv Taunton?
Miles Morgan Travel nearby offers travel services that can help visitors plan their journey to and from hmv Taunton, making it easier to access the store especially if coming from out of town.
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