Business Details
40-42 Drury Lane, Solihull, SOL
B91 3BG, United Kingdom
Certified by hmv • Jun 14, 2026
+44 8432 210316
Certified by hmv • Jun 14, 2026
https://hmv.com/store-finder
Certified by hmv • Jun 14, 2026
About
Certified by hmv • Jun 14, 2026
Music StoreBooksBook ShopVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 14, 2026
Hours
Certified by hmv • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 40-42 Drury Lane in Solihull, with popular core products available at this location.
Reviews
4.2
216 reviews
5 stars
117
4 stars
50
3 stars
32
2 stars
7
1 star
10
- PEPhil EthelstonMay 16, 20265.0Very cool, so retro and an exciting place full of colour and wonder.
- SYSimon YoungApr 16, 20264.0Great little store full of merchandise, music and a great selection of movies. Downside is they don't sell video games otherwise I would have given 5 stars. Staff are very friendly and helpful too.
- CCCharlotte ClaytonApr 11, 20265.0Served by Cara and Olivia who were both so helpful! Made my experience 10/10 xx
- AWAndrew WaldronMar 23, 20264.0A fair selection
- JTJoanna TFeb 14, 20265.0There was a live music event on in the shop today. Afterwards we walked in to buy some Pokémon cards. They were of stock but the staff gave our children some free cards, which was such a nice touch. Thank you.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Solihull?
To cancel your order, please return to the store where you placed the order with your receipt. A staff member will assist you. Alternatively, contact our Customer Service team via the help centre with your order number, name used, and store details.
When can I expect my order to arrive at the store?
Most orders placed in-store arrive within 7-10 working days. Some items may take longer, up to 28 days, due to sourcing delays.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase. Using the card during this period extends the expiry by another 24 months from the last use.
How do I buy and use a Gift Card at hmv Solihull?
Purchase a Gift Card at the store with any amount up to £250. Gift Cards can be partially used, with remaining balances valid for 24 months from last use. hmv and Fopp Gift Cards are interchangeable.
Can I check the balance of my Gift Card in-store?
Yes, any staff member can check your Gift Card balance. You can also call the store or use the automated customer service line.
What are the store hours for hmv Solihull?
The store is open Monday to Saturday from 9:00 to 17:30, and Sunday from 10:30 to 16:30.
What payment methods does hmv Solihull accept?
We accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does hmv Solihull offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, delivery, and no-contact delivery services.
Where is hmv Solihull located and what nearby places can I visit?
hmv is located at 40-42 Drury Lane, Mell Square, Solihull B91 3BG. Nearby places include Mell Square shopping center for more shopping options, Green's Cocktail Lounge for drinks after your visit, and the Post Office for mailing needs.
How can nearby places like Mell Square help me when visiting hmv Solihull?
Mell Square is a shopping center adjacent to hmv, making it convenient for customers to explore other retailers and services before or after shopping for music, films, and games at hmv.
Can I find leisure and dining options near hmv Solihull?
Yes, places like Green's Cocktail Lounge and Taste Collective are nearby, offering bar and restaurant services where you can relax after shopping.
Brand Certified Facts from hmv
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