Business Details
Unit 20-21,, Ipswich, SFK
IP1 3BB, United Kingdom
Certified by hmv • Jun 14, 2026
+44 8432 210234
Certified by hmv • Jun 14, 2026
https://hmv.com/store-finder/
Certified by hmv • Jun 14, 2026
About
Certified by hmv • Jun 14, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 14, 2026
Hours
Certified by hmv • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Unit 20-21, in Ipswich, with popular core products available at this location.
Reviews
4.3
555 reviews
5 stars
307
4 stars
144
3 stars
72
2 stars
14
1 star
18
- NGNicola GriffithsMay 3, 20265.0Really helpful staff
- ADAndy DonnachieApr 13, 20265.0I was looking through the vinyl when staff member said they liked my hat. That was the nicest thing anyone has ever said to me while crate digging. Great for music and compliments.
- RSR SApr 7, 20265.0un bon magasin des vêtements
- LLLeeApr 1, 20265.0HMV as a whole are brilliant, i live in colchester where the range is good, but nothing like ipswich, was on a day trip out and fancied a few items. Great stock, staff and value!!
- FLFin LudlowJan 31, 20261.0Right where do i even start. went in this week and brought something the bloke who served me was very polite to be honest and helped me with my purchase. i got home and was dis satisfied with my product and decided to return it today. i arrived in the shop. and walked to the front counter i addressed that id like to return this item the man who served me was very polite it was his little colleague next to him who decided to put his 2 pence in. he literally laughed in my face and said “what do you expect for £140” this was bang out of order what a thing to say to a customer. but other than this scrawny little joke of a bloke who decided to give it the biggun when all i wanted to do was return an item i wasn’t happy with. the 2 other gents where polite and helpful so thank you. i’d avoid going to this place incase you want to return any item over the value of the £100 because you may get laughed at not a happy fella want something more done about this.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel or return an order placed at hmv Ipswich?
You need to return to the store where the order was placed with your receipt for assistance. Alternatively, contact Customer Service through the help centre with your order details for status updates.
When should I expect my in-store order to arrive at hmv Ipswich?
Most in-store orders arrive within 7-10 working days, but some items may take longer, up to 28 days while sourcing.
Are hmv Gift Cards valid indefinitely?
Gift Cards are valid for 24 months from purchase or last use, with use extending the expiry by another 24 months.
How can I purchase or use a Gift Card at hmv Ipswich?
Purchase Gift Cards in-store up to £250 from a staff member. Gift Cards can be used for part payments and retain balance validity for 24 months after last use. hmv and Fopp gift cards are interchangeable.
What payment methods does hmv Ipswich accept?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Maestro, Mastercard, and Visa.
What are the opening hours of hmv Ipswich?
Open Monday to Saturday from 9:00 to 17:30, and Sunday from 10:00 to 16:00.
Does hmv Ipswich offer in-store pickup and delivery services?
Yes, hmv Ipswich offers in-store pickup, delivery, and no-contact delivery services.
What nearby places can I visit before or after shopping at hmv Ipswich?
You can visit the Sailmakers Shopping Centre for various shops, Pandora for jewelry, or grab a meal at Subway nearby.
Are there other stores near hmv Ipswich where I can exchange currency?
Yes, eurochange Ipswich and NM Money in Sailmakers Shopping Centre are convenient currency exchange shops near hmv Ipswich.
Which nearby places near hmv Ipswich offer entertainment or community activities?
Visit Ipswich Windrush Society or Ipswich Chess Club for community services and activities, or The Ipswich Institute Reading Room and Library for reading and social services.
Brand Certified Facts from hmv
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