Business Details
32B Newlands Centre, Kettering, NTH
NN16 8JB, United Kingdom
Certified by hmv • Jun 14, 2026
+44 8432 210239
Certified by hmv • Jun 14, 2026
https://hmv.com/store-finder/
Certified by hmv • Jun 14, 2026
About
Certified by hmv • Jun 14, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Jun 14, 2026
Hours
Certified by hmv • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:30 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 32B Newlands Centre in Kettering, with popular core products available at this location.
Reviews
4.4
362 reviews
5 stars
222
4 stars
90
3 stars
32
2 stars3
1 star
15
- BBBob The builderJun 7, 20265.0Only good shop in kettering
- DMDavid Hugh MeagherMar 30, 20265.0I was so pleased with the service I received in the Kettering HMV this morning I asked to see the manager just to praise the young bloke that attended to my needs today. He was very pleasant and in a jolly mood; he certainly lifted my mood! Unfortunately I neglected to get his name or I would mention it herein. Last week I accidentally purchased a CD I already had, it was exchanged (at my request) without any hassle at all. Sally Assistance Hound (now deceased sadly) has been in the shop with me in the past, without issue.
- LJlauren JayneMar 16, 20265.0I love hmv amazing shop
- SLSimon LawrenceMar 15, 20265.0Great Store As Staff Member Was Very Friendly And Helpful.
- ASAlan ShawJan 14, 20264.0Conveniently situated in the indoor shopping centre. I found exactly the CD I was looking for🙂
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Kettering?
To cancel your order, please return to the store where you placed it with your receipt, and a staff member will assist you. Alternatively, contact Customer Service via the help centre with your order number, name, and store details.
When will my order arrive at the hmv Kettering store?
Most orders placed in-store arrive within approximately 7-10 working days, but some items may take longer, with sourcing attempts for up to 28 days.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase. Using the card during this period extends its validity by another 24 months from last use.
Where can I buy and use Gift Cards at hmv Kettering?
Gift Cards can be purchased and used at any local hmv or FOPP store, including hmv Kettering. They can be loaded up to £250 and used as part payment, with remaining balance valid for 24 months after last use.
How can I check my hmv Gift Card balance?
You can ask any staff member in-store or call the local store and select option 4. Alternatively, call the customer service line at 03333 234 754 and follow the automated options.
What is hmv Kettering's in-store returns policy?
Most unopened and unused items with a valid receipt can be returned within 21 days for exchange or refund. Some exclusions apply, such as Gift Cards and downloadable content.
What payment methods does hmv Kettering accept?
hmv Kettering accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What are the opening hours for hmv Kettering?
Monday to Friday: 9:00 AM - 5:00 PM; Saturday: 9:30 AM - 5:30 PM; Sunday: 10:00 AM - 4:00 PM.
What nearby stores can I visit before or after shopping at hmv Kettering?
Nearby stores include Specsavers Opticians And Audiologists for eye care, Roman Originals and Evans for women's clothing, and Goldsmiths for jewelry, offering opportunities to combine your visit with fashion and health needs.
Are there nearby cafes for a coffee break near hmv Kettering?
Yes, Tapri cafe is close by, ideal for a quick coffee or snack before or after shopping at hmv.
How can nearby mobile stores help me during my visit to hmv Kettering?
T-Mobile UK and O2 are nearby mobile phone stores where you can get mobile accessories or service if needed while visiting hmv Kettering for entertainment products.
Brand Certified Facts from hmv
This information is certified by hmv and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website