Business Details
Unit 95 Victoria Centre, Nottingham, NGM
NG1 3QE, United Kingdom
Certified by hmv • Jun 14, 2026
+44 8432 210283
Certified by hmv • Jun 14, 2026
https://hmv.com/store-finder
Certified by hmv • Jun 14, 2026
About
Certified by hmv • Jun 14, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Jun 14, 2026
Hours
Certified by hmv • Jun 14, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Unit 95 Victoria Centre in Nottingham, with popular core products available at this location.
Reviews
4.3
1,121 reviews
5 stars
614
4 stars
325
3 stars
131
2 stars
21
1 star
30
- HJHunter JarrettJun 12, 20261.01⭐ I’ve been a loyal HMV customer for years and regularly buy Blu-rays, vinyl, collectibles and Pokémon products, so this experience was extremely disappointing. When I went to purchase Pokémon packs, the store manager, Ash, immediately told me, “I’m not serving you” because I work at a local card shop. He assumed I was buying the products to resell without any evidence and made me feel embarrassed in front of my friends, other customers and staff. To HMV’s credit, Customer Services investigated my complaint and confirmed there was an error of judgement, for which they apologised. However, I don’t feel I should have been judged or treated with suspicion simply because of where I work. A manager should know better and set an example for their staff. Unfortunately, this experience has seriously damaged my opinion of this particular store.
- EPEddie PickupJun 9, 20261.0Really horrible and rude manager called ash. Rude to me for no apparent reason
- NMnicole McGrathMay 20, 20261.0Visited the shop with my brother yesterday. Was followed by a member of staff pretty much as soon as we entered the shop. My brother was in a wheelchair btw and we were using the time before a a rough trade gig to browse. My brother also has special needs so I was taking my time walking around the shop to talk about music with him and look at things that he has an interest in. Eventually was so annoyed that I let another member of staff at the tills know that this was making us feel uncomfortable. We were apologised to but and told that the mos would be spoken to. The shop was virtually empty and the customers that were there ready to spend money are made to feel like criminals. We chose to spend any money at rough trade. HMV Nottingham do better.
- RHRichard HarrisonMar 15, 20265.0I just wanted to give a huge shout-out to Elle at the HMV in Nottingham Victoria Centre. Walking into a store with so much choice can be overwhelming, but Elle made the experience effortless. Her customer service is second to none—she’s incredibly welcoming, patient, and genuinely passionate about what she does. What really impressed me was her deep knowledge. I was looking for something new to dive into, and Elle’s recommendations were absolutely spot on. She didn't just point me to the charts; she took the time to understand my taste and suggested some fantastic titles I wouldn't have discovered otherwise. If you’re heading to this store, definitely track her down if you need help. It’s rare to find that level of expertise and friendliness these days. Thanks again, Elle!
- JCJason clarkMar 14, 20265.0Staff are always very helpful. Always have the answers we’re looking for. We always come to this hmv store. It’s the best one we have ever been to.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Nottingham?
To cancel, please return to the store where you placed the order with your receipt and a staff member will assist you. You can also contact Customer Service through the help centre with your order details for status checks.
When should I expect my order to arrive in store?
Most orders placed in store arrive within 7-10 working days, although some items may take longer, up to 28 days, as we actively source your items.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from the purchase date, with the expiry extended by 24 months from the last use, including spending, adding value, or checking the balance.
Where can I use an hmv or Fopp Gift Card?
You can purchase and use Gift Cards at both hmv and Fopp stores. Gift Cards can be used for full or part payment, with remaining balances retained for 24 months from last use.
What payment options does hmv Nottingham accept?
We accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payment methods.
What are the store hours for hmv Nottingham?
The store is open Monday to Saturday from 09:00 to 18:00, and on Sunday from 11:00 to 17:00.
Can I collect my order at a different hmv store?
No, orders can only be collected from the store where they were originally placed and cannot be transferred between stores.
What nearby places can I visit before or after shopping at hmv Nottingham?
Nearby you can visit Costa Coffee or Caffe Rizzoli for a coffee break, or check out The Emett Clock, a local landmark. These are ideal spots to relax before or after your visit.
Are there nearby stores where I can find fashion or accessories?
Yes, nearby clothing and accessory stores include Roman Originals for women's fashion and Rebel Designerwear for men's clothing, perfect for completing your shopping day.
Is there a nearby toy store close to hmv Nottingham?
Yes, The Entertainer and Early Learning Centre are nearby toy stores where you can find a wide selection of toys for children.
Brand Certified Facts from hmv
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