Moonshine Saloon

Reviews

• RJ

  Riley Jones

  Aug 25, 2026
  5.0
  Went to the moonshine saloon after trying the Alcatraz experience and we were not disappointed the initial seating was explained brilliantly with the actors all introducing themselves in character of course, I went with my partner for our anniversary and it was a really pleasant experience from start to end. The actors were all very passionate and professional clearly dedicated to their job while also checking in on tables and getting eveyone involved even on a busy Saturday night. The bar staff were brilliant all smiling having a great time while also providing high quality cocktails with not much wait time at all even explaining they can make cocktails to our preference of sweet or sour etc. everything from start to finish was exceptional would definitely recommend.
• AC

  Amy Clark

  Aug 17, 2026
  1.0
  From the moment we arrived the staff / actors was rude. They was talking about us and pointing making us all feel very uncomfortable. We moved some glasses from the table as we no space and got told off (we was right next to the bar so no walking across the room) Far too many people booked into the session so felt very crowded and not an enjoyable experience. Other guests mentioned to us that the actors took a dislike to us straight away. 12 of us altogether, from 30-85years old and non drinkers too, so we sent a rowdy bunch, just wanted to have a laugh altogether. Definitely not worth the £55 each that we paid. Half our group went to the toilet when it was finishing up and the group on the table got chucked out and wasn’t allowed to wait a couple mins so we could all get our stuff together. From arriving there was around a half hour wait for any performance to start, and long gaps inbetween scenes.
• JJ

  Julie

  Aug 16, 2026
  1.0
  First time of doing anything like this and from what I was expecting it was disappointing. A lot of money to be treated like children, for the barman to make cocktails with the alcohol we had taken in. At the end of it we were rushed out and couldn’t even finish the drinks we had on the table just had to gather our bags and those of some who were in the toilet and wait outside. Would I do anything like this again NO.
• KS

  kathy spackman

  Aug 16, 2026
  1.0
  Firstly if I could have given NO Star I would have but the 1 Star is for the cocktail makers , they were good I Paid £47 EACH for this Wild West 1hour 45 minute “experience” and had to bring our own alcohol to boot ! It was absolute nonsense and a total waste of money , it was literally a small room dressed as a saloon where we just sat to drink the (very good) cocktails they made from our OWN alcohol, there were 3 actors trying to tell a non story and every now and then pulling a few people off to the side to try to make it an interactive experience by asking silly questions, then sending you back to your table , then expecting you to walk out on the dot of 1hour 45 minutes despite having a full cocktail and a half still to drink this whole experience was the worst event I’ve attended
• EH

  Elizabeth Heather

  Aug 16, 2026
  1.0
  We went here for a hen party and, unfortunately, the experience was really disappointing. From the moment we arrived, the lady who met us at front of house seemed to take an immediate dislike to our group. We were told to “shhh” when laughing at the actors while they were making jokes, and we were made to feel uncomfortable when asking questions about the drinks included in the experience. Some of the drinks were very questionable in flavour, so naturally we wanted to ask about them. The bride was also having her photo taken with a prop that had been placed on our table, only for it to be abruptly snatched out of her hands by the same member of staff. The way it was done was incredibly rude and unnecessary — she was treated as though she were a child. Later in the evening, our table had understandably accumulated a number of empty glasses. When we moved them towards the bar, we were told to simply “sit down and deal with it for now.” Throughout the evening, the staff member made it very obvious that she was unhappy with our group, including glaring and pointing towards us while speaking with other members of staff. It made the atmosphere very uncomfortable. At the end of the night, we were told to finish our drinks quickly and leave. Some members of our group had gone to the toilet and had left their bags, jackets and phones at the table. While the rest of us waited for them to return so we could collect everything, we were met with further hostility from the bouncer. Our group ranged in age from 29 to 82, and I certainly don’t think we were the rowdiest group they had ever encountered! In fact, I wasn’t drinking at all and still found the overall attitude and treatment of our group incredibly rude and disrespectful. It’s a real shame because the show itself was good and we were looking forward to having a great night celebrating the bride. Unfortunately, the lack of basic manners and hospitality completely took away from the experience. Sadly, I wouldn’t return or recommend it based on our experience. Good entertainment can only go so far when the customer service makes you feel unwelcome. Response to owner message: We were not being excessively loud, disruptive or disrespectful towards the actors. We were a hen party, and we were there to laugh, have fun and enjoy the experience — not to behave as though we were attending a theatre performance where we were expected to sit quietly and simply watch. Your experience is advertised as a massive interactive performance, and interaction, laughter and audience reactions are surely part of what makes that type of experience enjoyable. We were not shouting over the actors or deliberately disrupting the performance; we were simply enjoying ourselves and reacting naturally to what was happening. If normal laughter and enthusiasm from a hen party are considered “unwanted behaviour” or a nuisance, then perhaps the experience needs to be advertised more clearly as a show where guests are expected to remain quiet, rather than as an interactive performance. I completely understand that staff need to maintain a safe and controlled environment, but there is a significant difference between managing genuinely disruptive behaviour and making paying customers feel uncomfortable for laughing and enjoying themselves. Unfortunately, that is how our group was made to feel.

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