Business Details
9/17 High Street, Leicester, LCE
LE1 4FP, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210250
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder/
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 9/17 High Street in Leicester, with popular core products available at this location.
Reviews
4.4
799 reviews
5 stars
462
4 stars
222
3 stars
80
2 stars
16
1 star
19
- WIwai ipMay 3, 20265.0We love HMV and are so happy there’s still a branch in Leicester. My partner loves their Blu-ray selection, while I enjoy everything else ~ especially the plushies and gift ideas. It’s like stepping into a toy shop; such a happy place. The store is spread across three floors, so there are quite a few steps, but escalators and lifts are available.
- AOAkinbode Foluso OlogunduduApr 14, 20265.0Excellent service delivery
- OMOtto MaddrenApr 8, 20265.0The vibe here is amazing.they have everything i need the staff are super nice too.
- ZPZee PerksMar 9, 20265.0Staff are extremely helpful, and they have a great product selection
- JSJon StepienSep 22, 20205.0Massive store, great choices, friendly helpful staff and most things a bit from here are cheaper than Amazon.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel an order I placed at hmv Leicester?
You can cancel your order by returning to the store with your receipt and a staff member will assist you. Alternatively, contact Customer Service through the help centre with your order details.
When can I expect my order to arrive in the Leicester store?
Most orders placed in store arrive within 7-10 working days, but some items may take longer. The store will actively try to source your item for up to 28 days.
Do hmv Gift Cards have an expiry date?
Gift Cards are valid for 24 months from purchase or last use (spending, adding value, or balance enquiry).
How do I use or buy a Gift Card at hmv Leicester?
Gift Cards can be purchased in any hmv or FOPP store with staff assistance. You can spend them fully or partially, and they can be used interchangeably between hmv and FOPP stores.
Can I check my hmv Gift Card balance at the Leicester store?
Yes, any staff member can check your Gift Card balance in-store. You can also call the store or customer service line and use the automated service to check your balance.
What are the opening hours of hmv Leicester?
The store is open Monday to Friday from 9:30 AM to 5:30 PM, Saturdays from 9:30 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
What payment methods does hmv Leicester accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Does hmv Leicester offer in-store pickup and delivery services?
Yes, hmv Leicester offers in-store pickup, delivery, and no-contact delivery services.
What nearby places are close to hmv Leicester that customers might find useful?
Nearby places include Lloyds Bank for your banking needs, Barrhead Travel for travel arrangements, and Caffe Nero if you want to grab a coffee before or after shopping at hmv.
Are there nearby entertainment or dining options around hmv Leicester?
Yes, you can visit Taste of China for Asian cuisine, Coral for betting and entertainment, or Baskin-Robbins for ice cream and treats near hmv Leicester.
Can hmv customers visit nearby shops for fashion and beauty needs?
Certainly! Nearby stores like Jellyrolls Designer Kidswear, XTC clothing store and bar, and beauty salons like Victoria Nails and SPA or Natalie Nail And Spa offer great options for fashion and beauty.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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