Business Details
Unit 15, Fremlin Walk, Maidstone, Maidstone, KEN
ME14 1QG, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210262
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder/
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Unit 15, Fremlin Walk, Maidstone in Maidstone, with popular core products available at this location.
Reviews
4.4
664 reviews
5 stars
373
4 stars
193
3 stars
77
2 stars
10
1 star
11
- TCToby CunninghamFeb 20, 20264.0Large selection of CDs however they never EVER have any classic punk music for some reason
- MGMatt GallagherJan 24, 20265.0I was served by a friendly, helpful staff member who knew their stuff and was enthusiastic about it. A good range of music, video and related products at competitive prices. So glad to still have a physical HMV store to visit!
- BNBrian Lambert (Nafficandle.)Oct 31, 20255.0Great choice of dvd and more. Well worth a look
- BMBob MDec 8, 20214.0Found it very expensive when the internet is quite cheaper to just download electronic entertainment . . . Nothing like the days of HMV Oxford St 70-80's
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Maidstone?
To cancel your order, please return to the store where you placed your order with your receipt for assistance. Alternatively, contact Customer Service through the help centre with your order number, name, and store details.
When will my order arrive at hmv Maidstone?
Most orders placed in store arrive within approximately 7-10 working days, though some items may take longer. We attempt to source items for up to 28 days.
Do the Gift Cards at hmv Maidstone expire?
Gift Cards are valid for 24 months from purchase or last use, which includes spending, adding value, or checking the balance in-store or via phone service.
How do I buy or use a Gift Card at hmv Maidstone?
You can buy a Gift Card in-store by asking a staff member to load up to £250. Gift Cards can be used as part payment and balances remain valid for 24 months from last use. Fopp Gift Cards can also be used at hmv stores and vice versa.
What are the hmv Maidstone store hours?
The store is open Monday to Saturday from 9:00 AM to 5:30 PM, and on Sundays from 10:30 AM to 4:30 PM.
What payment options does hmv Maidstone accept?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Contactless Pay, Maestro, MasterCard, and Visa.
Does hmv Maidstone offer in-store pickup and delivery services?
Yes, hmv Maidstone offers in-store pickup, delivery, and no-contact delivery options.
What nearby places can I visit around hmv Maidstone?
Nearby places include Fremlin Walk Shopping Centre for various shops, Patisserie Valerie for coffee and bakery items, and Costa Coffee for a cafe experience, ideal for visiting before or after shopping at hmv.
Are there dining options close to hmv Maidstone?
Yes, several restaurants are nearby such as Bubble Love Tea, Five Guys for burgers, Pizza Express for Italian cuisine, and BabasheeshMaidstone offering Turkish and Middle Eastern food.
What other entertainment or shopping options are near hmv Maidstone?
You can visit The HMV Shop for more music and DVDs, D W Sports for sporting goods, Build-A-Bear Workshop for toys and gifts, and various clothing stores like AllSaints and Miss Selfridge nearby.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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