Business Details
Unit U013A, Upper Rose Gallery, Greenhithe, KEN
DA9 9SP, United Kingdom
Certified by hmv • Aug 23, 2026
+44 8432 210127
Certified by hmv • Aug 23, 2026
https://hmv.com/store-finder/
Certified by hmv • Aug 23, 2026
About
Certified by hmv • Aug 23, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Aug 23, 2026
Hours
Certified by hmv • Aug 23, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday11:00 AM - 5:00 PM
8/31/202610:00 AM - 9:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Unit U013A, Upper Rose Gallery in Greenhithe, with popular core products available at this location.
Reviews
4.3
1,390 reviews
5 stars
733
4 stars
431
3 stars
183
2 stars
28
1 star15
- CGClive GilesJul 18, 20264.0I do like this place but need to sort the air con out if thay have any .
- ZCZane ClarkJul 10, 20265.0I always go here when in bluewater, I love that atmosphere. The staff are super friendly. Accepts all types of people. Perfect for alternative person, gamers, anime fans, bookworms and music enthusiasts.
- JFJodie FoulgerJun 21, 20265.0I am not jodie jodie is my mum because I am Finley but I love to buy dragon ball stuff in HMV and vegeta is my favourite
- GBGeorge BranchMar 20, 20261.0Giving scalpers multiple boxes on release date poor experience for people in the queue watching scalpers get multiple of the same boxes while running out of stock.
- SRSarah Hetherington & Paul RhysDec 9, 20224.0Great local community run pub. Had the vegan Sunday roast which was very generous with lots of gravy! Good diverse mix of clients and staff. Only grumble is we got charged service charge (didn't notice at time of paying before being served food) as we had to go up to the bar to order as we had difficulty attracting attention to be served at the table. Will definitely go back.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Bluewater?
To cancel your order, please return to the store where you placed it with your receipt for assistance. Alternatively, contact the Customer Service team through the help centre with your order number, name, and store details.
When will my order arrive if I order from hmv Bluewater?
Most in-store orders arrive within approximately 7-10 working days, though some items may take longer, up to 28 days, to be sourced and delivered to the store.
Do hmv Gift Cards expire and how is their validity extended?
Gift Cards are valid for 24 months from purchase and this expiry is extended by 24 months each time the card is used, including spending, adding value, or checking the balance in-store or via phone.
How can I buy or use a Gift Card at hmv Bluewater?
Gift Cards can be purchased at hmv Bluewater by asking staff at the till. They can be loaded with any amount up to £250 and used as part payment. Remaining balances remain valid for 24 months from last use. hmv and Fopp gift cards are interchangeable.
What is hmv Bluewater's policy on in-store returns?
Most items can be exchanged or refunded if returned unopened, unused, and with a valid receipt within 21 days. Some products like digital content, gift cards, and food are excluded from this policy.
What payment methods does hmv Bluewater accept?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, CONTACTLESSPAYME, MAESTRO, MASTERCARD, and VISA.
What are hmv Bluewater's opening hours?
Open Monday to Friday from 10:00 to 21:00, Saturday from 09:00 to 21:00, and Sunday from 11:00 to 17:00.
What are some nearby places customers can visit before or after shopping at hmv Bluewater?
Customers can visit nearby places like UNIQLO Bluewater for clothing, Bills Bluewater for dining, and Three UK for mobile phones, all within the Bluewater shopping area.
Are there any nearby cafes near hmv Bluewater for a quick coffee break?
Yes, nearby cafes include Caffè Nero and LEON Bluewater, perfect spots to relax with a coffee or a light meal before or after your visit to hmv.
Can I combine a visit to hmv Bluewater with a trip to entertainment or retail stores nearby?
Absolutely, nearby stores like The HMV Shop for music and DVDs, Disney Store for retail shopping, and Snow + Rock Bluewater for outdoor gear provide various options to explore alongside your hmv visit.
Brand Certified Facts from hmv
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Certified August 23, 2026Yext Knowledge Graph
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