Business Details
Units 2 & 3, Lower Mall, Watford, HRT
WD17 2TB, United Kingdom
Certified by hmv • Aug 30, 2026
+44 8432 210355
Certified by hmv • Aug 30, 2026
https://hmv.com/store-finder/
Certified by hmv • Aug 30, 2026
About
Certified by hmv • Aug 30, 2026
Music StoreBooksBook ShopVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Aug 30, 2026
Hours
Certified by hmv • Aug 30, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
8/31/20269:00 AM - 6:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Units 2 & 3, Lower Mall in Watford, with popular core products available at this location.
Reviews
4.4
69 reviews
5 stars
49
4 stars
11
3 stars
4
2 stars1
1 star
4
- UPUncle PhilAug 16, 20264.0I adore this HMV and HMV as a whole, I wouldn’t buy my media anywhere else but it is really disappointing that when there is a heatwave the shop can’t even turn on its AC units, visited today and due to the humidity in there I had to leave before buying anything due to the heat, and this isn’t the first time it’s been like this. Staff are great though and so is the range.
- MSMartin ShirranAug 5, 20265.0Staff here are always helpful and willing to help out. Situated on the lower level of the Harlequin Shopping Centre near Boots.
- GMGerard ManningMar 17, 20261.0Visited this store 2 weeks ago, I liked the look of those colourful bright mugs with the rude wording 🤩 I brought 3 mugs to the till, and questioned the young lady regarding the dishwasher safe element. She said confidently that they YES, WERE DISHWASHER SAFE…. However they are not in the slightest as I was sipping on a white mocha latte, and ended up with a mouthful of green paint too. Tasty. Please see photos 🤌🏻
- BLBertie LewisDec 23, 20253.0i come often and enjoy it however i came today and there was quite a rude member of staff with an attitude so i am not happy about that but otherwise everything is lovely.
- AAAnnja AndersonJan 9, 20235.0Friendly staff with excellent customer service!
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel an order placed at hmv Watford?
To cancel an order, return to the store where you placed it with your receipt and a staff member will assist. You can also contact Customer Service via the help centre with your order details for assistance.
When can I expect my in-store order to arrive at hmv Watford?
Most in-store orders arrive within 7-10 working days. Some items may take longer, and hmv will attempt to source your item for up to 28 days.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase, and each use extends the expiry by another 24 months from the last use date.
Where can I buy and use hmv Gift Cards?
You can buy Gift Cards at hmv or Fopp stores, including hmv Watford, with values up to £250. They can be used across both hmv and Fopp stores as full or part payment.
How do I check the balance of my hmv Gift Card?
In-store staff can check your Gift Card balance. Alternatively, call the local store or the customer service automated line at 03333 234 754 for balance enquiries.
What is hmv Watford's return policy for in-store purchases?
You can exchange or refund most items within 21 days if unopened, unused, and with a valid receipt. Some items like Gift Cards and digital content are excluded.
What payment methods does hmv Watford accept?
hmv Watford accepts American Express, Apple Pay, Android Pay, cash, contactless payments, Maestro, MasterCard, and Visa.
What are the opening hours of hmv Watford?
The store is open Monday to Saturday from 09:00 to 18:00, and Sunday from 11:00 to 17:00, local time.
How can I find hmv Watford and what is its exact location?
hmv Watford is located at Units 2 & 3, Lower Mall, Atria Watford Shopping Centre, WD17 2TB, UK. Its what3words address is ///stump.lovely.verse for precise navigation.
What popular nearby places can I visit before or after shopping at hmv Watford?
Nearby you can visit Hollywood Bowl for bowling and entertainment, YO! Sushi for Japanese cuisine, and Flip Out Watford for trampoline and gym activities—great spots to enjoy around your hmv visit.
Are there convenient nearby stores to complement a visit to hmv Watford?
Yes, stores like Fatface and Levi offer clothing options, Boots pharmacy is nearby for health needs, and Little Waitrose & Partners provides groceries, perfect for combining errands in Watford.
How can I travel to hmv Watford using local transport options?
While specific transit stations are not listed, Atria Watford Shopping Centre is centrally located with access to local buses and nearby train services, making it easy to reach hmv Watford.
Brand Certified Facts from hmv
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Certified August 30, 2026Yext Knowledge Graph
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