Business Details
32-33 Eastgate Shopping Centre, Inverness, HLD
IV2 3PP, United Kingdom
Certified by hmv • Aug 30, 2026
+44 8432 210233
Certified by hmv • Aug 30, 2026
https://hmv.com/store-finder
Certified by hmv • Aug 30, 2026
About
Certified by hmv • Aug 30, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Aug 30, 2026
Hours
Certified by hmv • Aug 30, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
8/31/20269:00 AM - 5:30 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 32-33 Eastgate Shopping Centre in Inverness, with popular core products available at this location.
Reviews
4.5
425 reviews
5 stars
266
4 stars
108
3 stars
40
2 stars5
1 star6
- TEThomas EichhornAug 21, 20265.0Great selection, some very good offers and a very helpful staff.
- TGTom GammeurJul 22, 20265.0J'ai pas l'habitude de voir ce type de magasin mais la je suis hyper impressionnée d'en voir pendant mes voyages, il y'a pleins de choses et je trouve toujours tout ✨
- AAAndy1962Jul 9, 20265.0HMV Inverness is an excellent store full of so many tempting goodies! On a day visit to Inverness I chanced upon the store and went in for a browse. There was a sale on and I quickly found the cult classic 'Westworld' in 4K HD. I immediately knew that would be coming home with me. I'd like to highlight the helpful and friendly staff, in particular Rhona the young lady that served me at the sales desk. I usually buy from HMV online but when I can it's always great to visit a store. In my opinion the Inverness store is better stocked than other HMV stores I've visited recently. The layout also makes it so easy to find items you are interested in and If you're still struggling to find something there is always a knowledgable and friendly staff member to help you. I really wish HMV Inverness was my local store and not a 200+ mile return trip away. I will definitely be back next time I'm up in Inverness.
- EBEmma G BatesMay 10, 20265.0Always love browsing HMV. April was a massive help, and very thoughtful and kind. I look forward to visiting again!
- GMGraham MathiesonApr 8, 20265.0Great coffee, great service
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Inverness?
Please return to the store where you placed your order with your receipt for assistance. Alternatively, contact Customer Service via the help centre with your order number and store details.
When can I expect my order to arrive in store?
Most in-store orders arrive within 7-10 working days, although some items may take longer, up to 28 days while we source them.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase and the expiry extends by another 24 months with each use within this period.
Where and how can I buy or use an hmv Gift Card?
You can buy Gift Cards at any hmv or Fopp store by requesting any amount up to £250. Gift Cards can be used as payment in all hmv and Fopp stores.
How do I check the balance on my hmv Gift Card?
In-store staff can check your Gift Card balance, or you can call your local store or the customer service automated line at 03333 234 754.
What is hmv Inverness's return policy for in-store purchases?
Most items may be exchanged or refunded unopened and in perfect condition within 21 days with a valid receipt. Some items like Gift Cards and downloadable products are excluded.
Does hmv Inverness offer student, NHS or UK Forces discounts?
Currently, hmv Inverness does not offer discounts specifically for students, NHS staff, or UK Forces.
What payment options are accepted at hmv Inverness?
The store accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa cards.
What are hmv Inverness’s opening hours?
Open Monday to Wednesday 9:30am-5:30pm; Thursday to Saturday 9:30am-6:00pm; Sunday 11:00am-5:00pm.
What nearby places can I visit before or after shopping at hmv Inverness?
You can visit nearby stores like The Entertainer toy store, River Island clothing store, or enjoy refreshments at Starbucks UK, all within easy walking distance.
Are there any nearby services that complement a visit to hmv Inverness?
Yes, Rokzkool Academy SCIO gym and Beauty salons like Braw Barbers and Sarah Crayk - Beauty Therapy are close by for fitness or pampering visits.
How can nearby stores help enhance my trip to hmv Inverness?
You can combine shopping at hmv with a visit to clothing stores like Debenhams or Next, or grab a meal at nearby restaurants like Little Italy or Cheese & Tomatin.
Brand Certified Facts from hmv
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Certified August 30, 2026Yext Knowledge Graph
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