Business Details
Units 38 - 40, The Brooks, Winchester, HAM
SO23 8QY, United Kingdom
Certified by hmv • Oct 11, 2026
+44 8432 210360
Certified by hmv • Oct 11, 2026
https://hmv.com/store-finder/
Certified by hmv • Oct 11, 2026
About
Certified by hmv • Oct 11, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Oct 11, 2026
Hours
Certified by hmv • Oct 11, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Units 38 - 40, The Brooks in Winchester, with popular core products available at this location.
Reviews
4.2
432 reviews
5 stars
220
4 stars
124
3 stars
63
2 stars
13
1 star
12
- LMLee MitchSep 1, 20261.0Popped in for a child dvd for my 6 year old on the sales counter was some coaster looking yellow items for sale with F@#k written on them the correct way! I turned it over and said it was not a great place to put that in front of young children faces my child can read. Yet the sales person just turned it back over regardless. This is crass, unnecessary, tasteless and inappropriate for a shop trying to appeal to all ages. This would put me off returning! Disappointing HMV
- MLMarie-isabelle LemierreAug 19, 20265.0Le personnel a cherché à nous aider. Bienveillance
- AVAleq de VilliersJun 29, 20265.0Staff were very helpful and friendly. They were able to replace my defective headphones.
- RDRuhi DahalMay 14, 20261.0My experience there was very bad, there is only guy he don’t know how to talk with costumer, he was very rude, he don’t know how to behave with customers. We aren’t getting any thing for free from your shop ok so just learn how to behave with costumer’s. Other staffs are very polite rather than him.🙏
- JMJan MayJan 19, 20193.0Shame these stores will be going.Went Christmas and bought DVD,s and C.D,s for presents.most people download things now.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
Brand Certified Facts from hmv
This information is certified by hmv and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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