Houdini’s Escape Room Experience, based within Tenpin Gloucester, Centre Severn, Barnwood. It is a real-life escape game experience based on the Japanese online game, ‘Takagism’. Players are locked inside a themed room, and need to work as a team to solve a series of puzzles, riddles and hints in order to escape within the 60-minute time limit
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.