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Business Details
About
Amusement Park
Monkey Puzzle indoor soft play centre based in Maldon Essex, is the largest indoor soft play centre in the south east.
Monkey Puzzle is suitable for babies to children up to 12 years old (height & age restriction apply) but don't worry we offer exclusive party hire for bigger Kids & Adults.
Monkey Puzzle is an Multi-Award Winning soft play centre; children have a fantastic time burning off that excess energy over 4 levels, covering 2000 square metres,with its amazing giant play frame that is over 6 metres high. Fantastic for climbing and running around.
Location
Hours
Monday9:30 AM - 3:00 PM
Tuesday9:30 AM - 3:00 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 5:30 PM
Sunday9:30 AM - 5:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.