Business Details
7 Culver Square Shopping Centre, Colchester, ESS
CO1 1WF, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210156
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder/
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:30 AM - 4:30 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 7 Culver Square Shopping Centre in Colchester, with popular core products available at this location.
Reviews
4.4
534 reviews
5 stars
306
4 stars
152
3 stars
56
2 stars
11
1 star
9
- SPSteven PenningtonJun 11, 20265.0I honestly hope that HMV never leaves the High Street, I know it's been close quite a few times in the past! For folk of my generation (50+) it's a huge nostalgia blast, memories of spending hours in my local store in Doncaster, browsing the records, tapes and videos and not forgetting the endless scrolling through the huge wall mounted poster displays. It's even more interesting now with all the other stuff that it sells and clearly has the will to survive so 🤞
- GRGlyn RidleyJun 7, 20263.0Nice shop but still massively overpriced especially the t shirts that can be bought online for half the price.
- APAaron PiperMay 30, 20265.0I've been coming here for years and every visit the staff are top tier, super friendly and helpful. Brilliant shop, brilliant staff!
- KLKaren LewisMay 25, 20264.0Large branch good selection. Staff friendly and helpful
- LLLeeApr 24, 20265.0Mazing place, some many options, as a physical media collector its heaven!!
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Colchester?
Return to the store where you placed your order with your receipt for assistance. Alternatively, contact Customer Service through the help centre with your order number, name, and store details.
When will my in-store order arrive at hmv Colchester?
Most orders placed in-store arrive within approximately 7-10 working days, but some items may take longer, with sourcing attempts made up to 28 days.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase or the last use date, which extends the expiry by another 24 months.
How do I check my Gift Card balance at hmv Colchester?
Staff in-store can check your balance, or call the store and select option 4. You can also use the automated service at 03333 234 754.
What are the opening hours of hmv Colchester?
Open Monday to Saturday from 09:00 to 17:30 and Sunday from 10:30 to 16:30.
What payment methods does hmv Colchester accept?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Contactless, Maestro, Mastercard, and Visa.
Does hmv Colchester offer in-store pickup and delivery services?
Yes, hmv offers in-store pickup, delivery, and no-contact delivery services at this location.
Which nearby places can I visit before or after shopping at hmv Colchester?
You can visit nearby eateries like Subway, Patisserie Valerie, and Sir Isaac's Artisan Coffee for meals or drinks before or after your visit.
Are there other shopping options near hmv Colchester?
Yes, nearby stores include TK Maxx for clothing and crafts, Clarks for shoes, USC for clothing, and Pandora for jewelry and bridal items.
Can nearby services such as employment agencies assist customers visiting hmv Colchester?
Yes, nearby employment agencies like Adecco Colchester and Office Angels are close by if you need employment-related assistance during your visit.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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