Business Details
Unit 47, Merry Hill Shopping Centre, Brierley Hill, DUD
DY5 1SP, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210269
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreBooksBook ShopVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Unit 47, Merry Hill Shopping Centre in Brierley Hill, with popular core products available at this location.
Reviews
4.3
1,802 reviews
5 stars
981
4 stars
523
3 stars
218
2 stars27
1 star
53
- AHAndy HodgkissJun 7, 20265.0Just got to love a visit to HMV. Some good deals but also some expensive.
- ATAgata TatarataMay 17, 20261.0Not even 1 Michael Jackson poster
- EEEllieMay 9, 20265.0I come in often usually for Kpop albums and having gotten to know some of the people in there I really think they are such a wonderful team. I brought something today that meant alot to me personally and ended up being so happy with the quality and very happy I ended up getting it. Thank you to all of them!
- RRrioluking121Apr 24, 20261.0Came in for pokemon on release day ten mins after opening for the staff to laugh at me and tell me I’m too late after selling all the product to one customer even though EVERY other shop does a one per customer policy. Cheers guys appreciate you laughing in my face when I try to give you custom👍
- SSScoutMar 7, 20265.0I love hmvs lovely atmosphere and i like it a lot
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel an order placed at hmv Merry Hill?
To cancel your order, please return to the store where you placed it with your receipt, and a staff member will assist you. You can also contact Customer Service via the help centre with your order number, the name used, and the store location.
What is the usual delivery time for orders at hmv Merry Hill?
Most orders placed in store arrive within 7-10 working days, though some items may take longer to source, up to 28 days.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase. Using the card extends its validity by 24 months from the last use.
Where can I purchase or use an hmv Gift Card?
You can buy Gift Cards at hmv or FOPP stores, including Merry Hill. Gift Cards can be used as part payment, and balances remain valid for 24 months from last use. They are interchangeable between hmv and FOPP stores.
What is hmv Merry Hill’s in-store returns policy?
Most items can be exchanged or refunded if returned unopened, unused, and with a valid receipt within 21 days. Exclusions include Gift Cards, digital content, food, and certain games. See online returns articles for details.
What payment methods are accepted at hmv Merry Hill?
hmv Merry Hill accepts payment by American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What are the opening hours for hmv Merry Hill?
hmv Merry Hill is open Monday to Friday from 9:00 to 21:00, Saturday 9:00 to 19:00, and Sunday 11:00 to 17:00.
What nearby stores can I visit when shopping at hmv Merry Hill?
Nearby stores include Debenhams department store, Urban Decay shopping center, The Entertainer toy store, and The Works discount bookstore, all within Merry Hill Shopping Centre — perfect for combining your errands or leisure shopping trips.
Are there nearby food options close to hmv Merry Hill?
Yes, nearby you will find Five Guys burger restaurant, Pizza Hut Merry Hill Express, Druckers Vienna Patisserie cafe, and Little Dessert Shop for ice cream and smoothies, offering a variety of dining choices during your visit.
How can I reach hmv Merry Hill using public transport or while exploring nearby attractions?
hmv Merry Hill is located in the Merry Hill Shopping Centre near other attractions like Westfield Dudley and various retail shops. Public transport hubs serving this area can help you navigate to the store. After shopping, you might want to explore nearby stores or enjoy a meal at local restaurants like Five Guys.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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