Business Details
71 / 77 Murraygate, Dundee, DND
DD1 2EA, United Kingdom
Certified by hmv • Oct 11, 2026
+44 8432 210179
Certified by hmv • Oct 11, 2026
https://hmv.com/store-finder/
Certified by hmv • Oct 11, 2026
About
Certified by hmv • Oct 11, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Oct 11, 2026
Hours
Certified by hmv • Oct 11, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 71 / 77 Murraygate in Dundee, with popular core products available at this location.
Reviews
4.4
317 reviews
5 stars
175
4 stars
104
3 stars
30
2 stars3
1 star
5
- CHCallum HurleyOct 3, 20263.0Generally a good store with helpful employees. But a shame that they're not imposing the same 1x per person TCG limit that Waterstones, TG Jones and GAME are. Allowing people to walk out with multiple products while leaving many people with nothing. Edit: Their limit is 1 *of each product type* per person. While everywhere else is 1 product per person, period.
- JJJamieSep 25, 20265.0Great shop with a wide array of items, often at decent prices. But it's really the staff that make me want to return, they're all extremely helpful and no matter the question you have they are more than willing to take the time to help you.
- SSStrawberryJul 7, 20265.0I mostly come here here miku stuff. Ty for the miku shirt
- CMCharlie MccaffertyMay 14, 20265.0Good place.. just go occasionally for trading cards 5 stars
- MCMarnie CampbellJun 24, 20254.0Was in recently and the selection isn't as great as it used to be :/
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Dundee?
To cancel an order, please return to the store where you placed it with your receipt for assistance. Alternatively, contact Customer Service via the help centre with your order number, name used, and store details.
When will my order arrive in-store at hmv Dundee?
Orders placed in-store typically arrive within 7-10 working days, though some items may take longer. We attempt to source your item for up to 28 days.
Do hmv Gift Cards expire?
Gift Cards are valid for 24 months from purchase. Using the card extends the expiry by a further 24 months from the last use.
How do I buy and use a Gift Card at hmv Dundee?
Purchase Gift Cards at any hmv or Fopp store up to £250. You can use Gift Cards as part payment, and unused balance remains valid for 24 months from last use. hmv and Fopp Gift Cards are interchangeable.
What is the return policy at hmv Dundee for in-store purchases?
Returns or exchanges are accepted unopened, unused, unworn, and in perfect condition within 21 days with a receipt. Some items like Gift Cards and digital products are excluded.
Does hmv Dundee offer any student, NHS, or UK Forces discounts?
Currently, no discounts are offered for students, NHS, or UK Forces members.
What payment methods does hmv Dundee accept?
We accept American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
What are the opening hours for hmv Dundee?
The store is open Monday to Saturday from 9:00 to 17:30, and Sunday from 11:00 to 17:00.
Which nearby stores can I visit along with hmv Dundee for a wider shopping experience?
Nearby stores like WHSmith offer books and office supplies, while The Phone Shop Dundee provides mobile phones and accessories. You can also visit Ash Beauty Studio for beauty treatments or Greggs for bakery items.
How can nearby transport or banking facilities help me when visiting hmv Dundee?
Nearby Bank of Scotland and ATM Bank of Scotland provide convenient banking options, while close proximity to other stores and cafes make your visit easier and more enjoyable.
Are there nearby places to eat or relax around hmv Dundee?
Yes, nearby eateries like Tasty Bites cafe, O'Briens Irish Sandwich Bar, and pubs such as Caw's Bar offer spots to relax before or after shopping at hmv.
Brand Certified Facts from hmv
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