Business Details
24 / 26 Broadmead, Bristol, BST
BS1 3HA, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210138
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder/
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 6:30 PM
Tuesday9:00 AM - 6:30 PM
Wednesday9:00 AM - 6:30 PM
Thursday9:00 AM - 6:30 PM
Friday9:00 AM - 6:30 PM
Saturday9:00 AM - 6:30 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 24 / 26 Broadmead in Bristol, with popular core products available at this location.
Reviews
4.3
1,005 reviews
5 stars
546
4 stars
293
3 stars
121
2 stars
25
1 star
20
- SCSianne CMay 31, 20265.0Went to HMV yesterday and was helped immensely by Matthew and Beverly. Not only were they super super patient with my mum and I, but they also helped us find exactly what she wanted which was so nice as she was visiting me. Thank you Matthew and Beverly for picking out cards and being lovely.
- AAAmberMay 23, 20265.0Bev was so kind and helpful when I came into the Bristol store :)
- DDDeltaMay 8, 20261.0Staff refuse to share any pokemon information on Instagram like other HMV stores. Yet staff friends somehow always know when new stuff is in and they can buy it up? Completely unfair.
- BJBen JekyllApr 18, 20264.0Friendly staff. Lots of options. Bit hectic in places as they are trying to squeeze a lot of gear in.
- MGmark greenApr 2, 20265.0Helpful friendly staff
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Bristol Broadmead?
To cancel your order, please return to the store with your receipt, and a staff member will assist you. Alternatively, contact Customer Service via the help centre with your order details.
When should I expect my order to arrive at hmv Bristol Broadmead?
Most in-store orders arrive within 7-10 working days; however, some items may take longer, up to 28 days, to be sourced and delivered to the store.
Do hmv Gift Cards expire, and how are they used?
Gift Cards are valid for 24 months from purchase or last use. They can be bought in-store up to £250 and used as part payment at any hmv or Fopp store, with balance lasting 24 months after last use.
What is hmv Bristol Broadmead's in-store returns policy?
You can return most items unopened and unused within 21 days with a valid receipt. Some exclusions apply, such as digital content and Gift Cards. Returns must be made to any hmv or Fopp store.
What payment methods are accepted at hmv Bristol Broadmead?
Accepted payments include American Express, Android Pay, Apple Pay, cash, contactless, Maestro, Mastercard, and Visa.
What are the opening hours of hmv in Bristol Broadmead?
Open Monday to Saturday from 9:00 to 18:30, and Sunday from 11:00 to 17:00. On certain holidays, hours may extend to 19:00.
Does hmv Bristol Broadmead offer in-store pickup and delivery?
Yes, they offer in-store pickup, delivery, and no-contact delivery services.
Which nearby cafes can I visit before or after shopping at hmv Bristol Broadmead?
You can enjoy nearby cafes like Lily B's, Costa Coffee, and Toasted UK that offer coffee and snacks close to hmv in Broadmead.
Are there any nearby bubble tea shops near hmv in Bristol Broadmead?
Yes, T4 Tea for You and T4 Bristol, which also offers smoothies, are nearby bubble tea spots to enjoy in the area.
Where can I find other shopping options near hmv Bristol Broadmead?
Nearby stores include Clarks and Deichmann for shoes, CeX for electronics, and Sports Direct for sporting goods and apparel.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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