It was one of the hottest days in history, so we thought to go the cinema to try and escape the heat. How wrong we were. From the moment we stepped in it felt like we were in an oven. We pre-ordered som popcorn and drinks thinking it would be faster, but it took ages to collect our order. They seemed to fulfill them in no particular order and just shouting random numbers, the orders on the screen didn't seem to move at all.
When we got our cups and went to fill them up we were met with horror that the machines did not have any ice and were dispensing warm soda. I asked for some ice at the bar and was told they had none.
On top of this there was no A/C or fans going in the auditorium and it was basically a hotbox to torture customers.
One of the worst cinema going experience in my life, nowhere near the Luxe name.
JC
Jonny “Stickygreentree” Cook
3 days ago
3.0
Been going to this place for years, in general very good. But please for the love of god, turn the fans on in cinema room 3. Good lord, it’s 30 degrees outside and somehow felt hotter in there
AC
Abbie Cox
6 days ago
5.0
Staff are always so welcoming and cinema always clean and comfortable, we visit at least every week or two and never have an issue . I wish they had more of a variety of film showings but that's an Odeon issue, not this particular cinema.
HT
hello tv
Jun 18, 2026
5.0
best cinema ever!!!!! just apart from certain seats because they are either ripped or not cleaned properly but still BEST PLACE EVERRRR!!! just fix the chairs pls i BEG! also hot dogs are the best. will keep spending my money on the hotdogs. HOWEVER, BAN THE NACHOS THEY STINK AND RUINED MY EXPERIENCE WITH THIS ONE WOMAN WHO NOT ONLY ACCUSED ME FOR A BRIEF SECOND AFTER SITTING IN HER SEAT, NEARLY WALKED INTO THE WALL AND HAD HER FLASH ON THE ENTIRE FILM TO EAT HER NACHOS!!! you ruined my night but also made it very funny lol. anyways great place
BG
balbinder gangar
May 24, 2026
1.0
First time visiting Odeon Luxe, booked to watch Michael with my wife. On entering the cinema clean, tidy nice atmosphere. Easy booking confirmation system in place. food and drinks fairly priced.
I had booked two Recliner Popular seats J10,J9 which cost £29.00, on getting to our seats found them dirty with popcorn littered on them, the swinging tables for snacks and drinks were absolutely disgusting, sticky ,stained and not been cleaned with any kind of disinfectant or wipes. the floor was wet on our seating isle so anyone could of slipped and had a terrible accident as the lighting was dimmed in the auditorium. Surely these auditoriums are inspected before the next showing is to begin?
This experience has left me suggesting that the price i paid was not worth the visit and most importantly had ruined my cinema and movie experience.
Frequently Asked Questions About ODEON Luxe Birmingham Broadway Plaza
What is the address of ODEON Luxe Birmingham Broadway Plaza?
ODEON Luxe Birmingham Broadway Plaza is located at 220 Ladywood Middleway, Birmingham, West Midlands, B16 8LP, UK.
What types of films and viewing experiences does ODEON Luxe Birmingham Broadway Plaza offer?
The cinema offers the latest 2D and 3D film releases with premium experiences including Dolby Cinema, Dolby, iSense, and ODEON Luxe features.
Does ODEON Luxe Birmingham Broadway Plaza provide comfortable seating?
Yes, the cinema features luxury recliners and recliner seats to ensure a premium comfort experience.
What payment options are accepted at ODEON Luxe Birmingham Broadway Plaza?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Maestro, Mastercard, Paypal, Visa, and VPay.
Is the cinema accessible for people with disabilities?
Yes, ODEON Luxe Birmingham Broadway Plaza has wheelchair accessible elevators, entrances, parking, seating, and restrooms. It also offers assisted listening devices.
Does ODEON Luxe Birmingham Broadway Plaza offer food and drinks?
Yes, the cinema serves food and beverage, and also features a Costa Coffee shop on site.
Are families and children welcome at ODEON Luxe Birmingham Broadway Plaza?
Yes, the cinema welcomes families and children with special amenities including ODEON Kids and ODEON Newbies.
What are some nearby restaurants and dining options around ODEON Luxe Birmingham Broadway Plaza?
Nearby dining options include Dixy Chicken, Frankie & Benny's, Philpotts Ltd., Great British Eatery, Domino's Pizza, I-Krave Chinese restaurant, Subway, and Meat Club steakhouse.
Where can I park when visiting ODEON Luxe Birmingham Broadway Plaza?
Visitors can use nearby parking such as Apcoa Car Park and Broadway Plaza Car Park for convenient access.
What entertainment options are near ODEON Luxe Birmingham Broadway Plaza besides the cinema itself?
Nearby entertainment includes rock climbing at Clip 'n Climb and Rock Up Birmingham, bowling at Bowlplex Birmingham and Hollywood Bowl, and gyms such as Nuffield Health Birmingham Central Fitness & Wellbeing Gym and Move at Mercure Birmingham West.
Brand Certified Facts from ODEON Luxe Birmingham Broadway Plaza
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