surprisingly, best part of the visit was not the sea otters, nor the penguins, although amazing, but seeing Angus (a worker) talk so passionately about sea stars (yes I learnt the difference from a star fish) not only was he really funny but he delivered the jokes very enthusiastically and told us plenty of fun jokes. He was the highlight of me and my boyfriend’s trip and safe to say, we both loved him!
LB
Luca Barazzetta
6 days ago
I went to SEA LIFE Birmingham recently and honestly came away pretty disappointed. I’d read loads of great reviews beforehand, so I expected something a bit special, but it turned out to be a very basic aquarium. Nothing terrible, just nothing that really stood out, and definitely not worth the price of the tickets.The photo situation was also a bit much. It’s £15 for one picture, and the staff were really pushing for us to buy more than one.
My husband and i visited the sea life centre yesterday and had an absolutely fantastic time. All the animals were a treat to see! What made our trip even better was a lovely young man by the name of Ayaan (hope i spelt that right!) he was so helpful the whole time, really made our experience better then it could of been. He’s an absolute credit to the team, very knowledgeable and kind. Thank you so much! :)
Honestly, I was quite disappointed with the aquarium, especially considering the £28 entrance fee. Most of the tanks had very similar fish, and not all of them had clear signs explaining what was inside. The railings were dirty and sticky, and the pathways were very narrow, making it difficult to move around, especially when children’s buggies were blocking the way.
I was also disappointed that there were no octopuses or real live coral in the aquarium. Almost every tank had artificial plants and what appeared to be dead coral, which made the exhibits feel less natural and interesting.
Overall, I expected much more variety, better presentation, and a cleaner, more spacious experience for £28. Unfortunately, I did not feel that the aquarium offered good value for money.
During our visit, we were given no clear orientation, timeline, or guidance by your staff regarding how the attraction was structured or how much time we should spend in each area. As a result, we spent over an hour in one section without realizing how much more there was to see.
Staff members then informed us that our time was up and directed us to take the lift down. It was only upon going downstairs that we discovered a major part of the venue that we had completely missed. By that time, my baby had fallen asleep, and we were unable to experience the rest of the venue properly.
I brought my family specifically for my child to enjoy the full experience, but due to the lack of clear signage and poor staff communication, a significant portion of our visit was wasted.