Business Details
MSU2A, Bullring, Birmingham, BIR
B5 4BE, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210121
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on MSU2A, Bullring in Birmingham, with popular core products available at this location.
Reviews
4.3
2,901 reviews
5 stars
1,574
4 stars
864
3 stars
323
2 stars
56
1 star
84
- UUUmamahMay 30, 20265.0HMV in Bullring Birmingham has a really cool range, especially if you like grungy, punky or gothic styles. It’s not my usual everyday style as I’m mostly in corporate wear, but it fits very well with my casual wardrobe. I bought a Nevermore Academy T-shirt and had a really positive experience. The staff were friendly, welcoming and had their own individual style, which added to the atmosphere of the store. 🖤 They recently introduced a small Kawaii and more colourful section with plushies and charms.
- LHLucy HsiehMay 29, 20261.0Worst experience ever! I took a discounted tote bag to the till. A member of staff removed the discount sticker in front of me and asked me to pay the full price.
- RDriko domtaeMay 15, 20261.0Very sly and snidey staff, seems like they are always hiding merchandise from customers and lying about whether they have certain products in.
- SHSantiago HiltonApr 21, 20265.0Netted A Big Compilation of Disks With HMW. Did you know that if you buy a CD especially in Hip-Hop and open the CASE you can Claim It.
- MKMariam KarimApr 20, 20265.0Friendly staff
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Birmingham?
To cancel your order, please return to the store where you placed it with your receipt, and a staff member will assist you. Alternatively, contact Customer Service via the help centre with your order number, name, and store details.
What are the typical delivery times for orders placed in store at hmv Birmingham?
Most orders placed in store arrive within approximately 7-10 working days, although some items may take longer, up to 28 days, to be sourced and delivered.
Do gift cards purchased at hmv Birmingham expire?
Gift cards are valid for 24 months from the date of purchase. Using the card during this period extends the expiry by another 24 months from the last use.
Can I use a Fopp gift card at hmv Birmingham or vice versa?
Yes, Fopp gift cards can be used in all hmv stores and vice versa. Gift cards can be purchased and redeemed in store up to a value of £250.
What payment options are available at hmv Birmingham?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa at this store.
What are the opening hours for hmv Birmingham?
hmv Birmingham is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is hmv Birmingham located?
hmv Birmingham is located at MSU2A, Bullring, Birmingham, B5 4BE, United Kingdom.
What nearby places can I visit around hmv Birmingham?
Near hmv Birmingham, you can visit the DPD Parcel Shop Location - Doddle for parcel services, The LEGO® Store Birmingham for toys, and Tortilla if you're looking for Mexican food.
Are there other entertainment or retail stores near hmv Birmingham?
Yes, nearby stores include Footasylum Birmingham - Bullring for sportswear and shoes, Orange mobile phone store, and Sports Direct for sportswear and active life products.
Can I find beauty and grooming services near hmv Birmingham?
Yes, Beauty & the Wigs, Bad Apple Hair, and Sunshine Beautician are nearby places where you can find beauty salons and grooming services.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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