Fair Deal Music is Birmingham’s largest independent music brand, proudly serving the music community of the West Midlands since 1987. Our flagship store based in the city centre is home to the largest piano and keyboard department in the Midlands, in addition to housing comprehensive guitar, pro audio, DJ, drums and orchestral departments.
Our Birmingham city centre store is open 7 days a week, and is enhanced by multiple online sales channels via our website and third party sales platforms. To meet the growing demand for vintage and pre-loved instruments, we also have a large range of second hand equipment available both in store, and online.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.