Business Details
About
Indoor PlaygroundChildren's Party ServiceArcade
Jump Time is where people of all ages come for parties, events, fun programs, and more right in the Villa Rica, GA area.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
542 reviews
5 stars
397
4 stars
79
3 stars
26
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Attentiveness
Many customers praised the staff for being attentive and helpful, especially during birthday parties.
Cleanliness
The facility is frequently noted for being clean and well-maintained, with regular cleaning observed by customers.
Arcade Issues
Several reviews mentioned that many arcade games were out of order, which disappointed some customers.
Food Quality
The food received positive feedback for being fresh and tasty, although some customers noted issues with specific items.
Customer Service Concerns
A few reviews highlighted poor customer service experiences, particularly regarding communication and staff demeanor.
- SSShemelia scaffeJan 4, 20265.0Jump Time is an awesome place to throw the little ones birthday parties! I love they let your party jump around before and after the party if needed. They work with you.
- KGKarla GillesDec 29, 20255.0I’ve been here multiple times but the last time I took the kids, the arcade games were all working, I saw someone cleaning and sanitizing the equipment, and it was not overly crowded (Saturday afternoon). I was impressed with this upgrade!
- KHKelly HarperDec 11, 20255.0We love this place! After the remodel it definitely improved our experience. As a mom I love the attentiveness of the staff on the floors. I stay present with my kids but for those unattended the staff is always paying attention to them extra and I appreciate seeing that. The food is better than normal concessions but nothing mind blowing. Great for kids dinner. I don't like how the arcade is always half broke down. Like many other families I bring my kids out to be active and off games so the arcade being down doesn't change my rate. I'd just love to see use of the area for the smaller kids.
- JTJacob TankersleyDec 8, 20255.0Took my two year old here and we had such a great time. 10/10 would recommend. :)
- CSChristina StandridgeDec 6, 20252.0I’m really upset with how our visit went today. My toddler became attached to one of the red balls from the jump house. For over 10 minutes, staff watched him take it in and out and said absolutely nothing. Then suddenly, after he was fully attached, someone finally told him he couldn’t have it anymore. Anyone with toddlers knows that giving them free access and then abruptly taking it away is guaranteed to cause a meltdown. It’s unfair to the kids and the parents. If the rule is “balls stay inside,” it needs to be communicated and enforced from the start — not after letting him play freely with it. We ended up having to leave, and I had to request a refund on my $58 food order because he just couldn’t recover emotionally from the situation the staff created. The worst part? This is one of the only fun local places for my child, and he truly loves it. But after this experience, I honestly don’t want to come back. I’m torn because he enjoys it so much, but the inconsistency from staff made what should’ve been a happy outing incredibly stressful. I hope management seriously improves communication and consistency with rules, especially in a place designed for toddlers. It makes all the difference.
Frequently Asked Questions About Jump Time
Are socks required at Jump Time?
Socks are mandatory for all participants in our play areas. If you or your children forget to bring socks, we offer them for sale at our reception desk.
What is the age limit?
Jump Time welcomes children of all ages. Parents or guardians are encouraged to join in or assist younger children. We also provide a dedicated area for toddlers who aren't quite ready for the main jumping zones.
At what age are children charged?
Children are charged for admission starting from their first birthday. The first accompanying parent enters free with a paid child. Your admission fee covers all-day access to our facilities.
Do we have to schedule a time to come?
No scheduling is necessary for open jump sessions. You're welcome to visit during our operating hours, and your admission includes unlimited access to our park for the entire day.
What is Cosmic Night?
Cosmic Night is our special program featuring black lights, disco lights, and popular music. It provides a secure environment where parents can drop off their teenagers for an evening of jumping, arcade games, and socializing with friends.
Is each guest, including adults, required to have a completed/signed waiver?
For insurance reasons, all visitors entering our open play area must have a signed waiver on file. For minors under 18, a parent or guardian must complete and sign the waiver. We offer online waivers through our website for convenience, and all waivers remain valid for one year.
Can I bring my own food or drinks?
You're permitted to bring your own cake or cupcakes. However, for other meals, we kindly ask that you use our menu options. Please note that there's a $25 fee for bringing outside food into our facility.
Can I book a party at a Jump Time location?
Absolutely! Our staff is available during business hours to assist you with all aspects of party planning and booking.
Can I bring my own goodie bags and/or decorations?
You're welcome to bring your own goodie bags and decorations. However, we recommend exploring our party favor options, which offer a variety of fun items at competitive prices. To maintain our party rooms, we don't allow wall or ceiling decorations, streamers, silly string, confetti, or piatas. When purchased through us, our staff will handle all decorations and goodie bags, allowing parents more freedom to enjoy the party.
What if I need to reschedule my party?
You can reschedule your party without charge up to 14 days before the event. After this period, a $50 rescheduling fee applies. Please note that changing either the date or time of your party is considered rescheduling.
Are socks required when visiting Jump Time?
Yes, socks are mandatory for all participants. Socks are sold at the reception if you forget to bring them.
What age groups does Jump Time welcome?
Jump Time welcomes children of all ages, with a special toddler area and encourages parents to join or assist younger children.
At what age are children charged admission at Jump Time?
Children are charged starting from their first birthday; the first accompanying parent enters free with a paid child.
Is scheduling a time necessary for open jump sessions?
No, you can visit during operating hours with unlimited all-day access; no scheduling required.
What is Cosmic Night at Jump Time?
Cosmic Night is a special program with black lights and music where parents can drop off teenagers for an evening of fun in a secure environment.
Do all visitors need to have a signed waiver on file?
Yes, all guests must have signed waivers; parents must sign for minors. Online waivers are available and valid for one year.
Can I bring my own food or drinks into Jump Time?
Only cake or cupcakes are permitted from outside. Other food requires purchase from the menu, and a $25 fee applies for outside food.
Can I book a party at Jump Time?
Yes, party bookings and planning assistance are available during business hours through the staff.
What nearby dining options are available around Jump Time?
Nearby restaurants include Subway, McDonald's, El Tio Mexican Restaurant, and Pizza Hut, offering a variety of meals before or after your visit.
Are there nearby hotels for out-of-town visitors to Jump Time?
Yes, nearby accommodations include Comfort Inn & Suites, Hometown Lodge, Econo Lodge, and Best Western Villa Rica Inn for convenient stays.
What nearby retail options can assist visitors to Jump Time?
Nearby retail options such as Cricket Wireless stores and RAM PLAZA shopping center are available for your convenience.