Attraction Availability
Many customers expressed disappointment over numerous attractions being closed during their visits, often without prior notice.
Pricing Concerns
Customers frequently mentioned high ticket prices, additional parking fees, and expensive food, leading to feelings of being overcharged.
Staff Performance
While some reviews praised friendly and helpful staff, others noted issues with management and staff morale, particularly in relation to understaffing.
Cleanliness Issues
Several reviews highlighted concerns about the cleanliness of the park, particularly in bathrooms and food areas.
Customer Experience
Overall, many customers felt that the park has declined in quality since new ownership, with a focus on profit over customer satisfaction.