IPIC Theaters

Reviews

• RB

  Renata Bernatonis

  1 day ago
  5.0
  This theater is the best! Great food and drinks, the seats are comfy and recline and they provide a blanket. The service is always great!
• JD

  John D

  1 day ago
  1.0
  Had huge expectations for this place and booked tickets for Friday night, but it ended up being a below-mediocre experience. Food was bland, plating was horrible and there is an awful moldy smell in the walls that turned up being what looked like actual mold. The waitstaff was ok, not bad not good, the management seemed uninterested to hear my feedback and even annoyed that I brought up the concern about the mold - I mean I just sat there for two hours, am I not allowed to be concerned about possibly breathing mold for that long? Wouldn’t mind the extra cost if the experience delivered was extra nice which was obviously not the case. Oh! and the cherry on top was my date having to use the restroom next door because the ladies room was an absolute disaster.
• SR

  Shiri Ramkalawan

  6 days ago
  5.0
  Really wonderful theater, we had great seats. They provide you with a blanket if you get cold and their food and beverage service was excellent. Will definitely visit again!
• BG

  Brianna Gomez

  Dec 22, 2025
  1.0
  My husband wanted to surprise me yesterday with tickets to watch the new avatar movie; he booked for 9:30pm. Unfortunately we had a FAMILY EMERGENCY and i had to rush my grandmother to the hospital; while my husband stayed home with our 2 year old daughter. It slipped his mind completely that we had the booking still and we missed our movie. I attempted to call IPIC in Boca this morning, where our tickets were reserved and asked if they could just even make an exchange for another day this week and they replied with “unfortunately we can’t do anything for you.” I wouldn’t understand why not; when we paid $50 in tickets and were going to spend money on food and drinks. Mind you, we are ipic loyal customers too. To me, this is an unfair policy because emergencies do occur. I did not plan to miss it in the first place and neither did my husband. We didn’t want our money back, just tickets to see the same movie on another day. Truly is upsetting and we probably won’t be attending an Ipic theatre again.
• MV

  María Vergara

  Dec 20, 2025
  1.0
  Our recent visit was very disappointing due to how a situation was handled by the manager, Ethan. We purchased three tickets at the movie counter about 30 minutes before the movie started. Shortly after, my son suddenly developed a severe migraine and began vomiting. Because of how sick he felt, he was physically unable to attend the movie. I fully understand that tickets purchased within the hour are generally non-refundable. However, given the circumstances, I politely asked Ethan if he could offer a store credit so we could return another day. I know this is something that can be done at a manager’s discretion, especially in situations involving illness. Unfortunately, he chose not to help in any way, and as a result, we lost all three tickets. What was most disappointing was not the policy itself, but the lack of empathy and understanding shown during a very stressful moment involving a sick child. Customer service isn’t just about enforcing rules — it’s also about compassion. Sadly, that was missing here.

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