I have used perfect pitch for quite some time and when he leaves, he makes my 100+ year-old Piano sound like I bought something new. Rich is always on time extremely courteous always a pleasure would definitely recommend him to everyone
ML
Mike Lally
Oct 30, 2025
5.0
Rich has taken care of our pianos for years and he consistently does a great job. He is extremely knowledgeable and has performed many different repairs like replacing strings and springs. I highly recommend him.
DB
Dawn Boch
Oct 30, 2025
5.0
After years of neglect, I decided to have my Baldwin piano tuned, and I didn't go wrong with selecting Rich Ricard of Perfect Pitch Piano Servicing to do the work. Rich has tuned the piano yearly since October 2023, most recently October 2025. He is a talented piano tuner and is genuine and trustworthy. It’s not very often you find someone with whom you are comfortable letting into your home. Rich is dedicated to his art, conscientious, and thorough. His service is prompt and pricing is reasonable. I appreciate the annual scheduling reminders because life gets busy, and the calendar just seems to fly by. Need your piano serviced? You cannot go wrong with selecting Rich Ricard for your piano servicing needs.
AH
Aaron Hogarty
Oct 30, 2025
5.0
Rich is professional and knowledgeable. He was able to clean and tune an old upright for me that I was sure was beyond saving. The piano sounds great and will be enjoyed by generations to come. Highly recommend!
BB
Barb Brandt
Oct 1, 2025
5.0
Rich is knowledgeable, kind and prompt! He always reminds us when it’s time to schedule our regular service with him - one less thing for busy families to keep track of! We’re grateful for his guidance and service for 6+ years and counting. Highly recommend!
Frequently Asked Questions About Perfect Pitch Piano Servicing
Why does my piano go out of tune?
The tuning of a piano is greatly affected by humidity and temperature, although usage and moving do have their effects. As humidity and temperature increase the wooden soundboard swells putting pressure against the strings, which tightens the strings, thereby increasing the pitch of the strings and pulling harder on the tuning pins. The reverse happens with a reduction in humidity or temperature. Unfortunately, not all strings or tuning pins will receive equal increases in tension and, thus, will be out of tune with each other. Above all, the degree to which a piano goes out of tune for any reason is dependent on the tightness of the tuning pins. If the pins are tight the changes in pitch will be less in relation of environmental changes.
How often should I tune my piano?
The standard for our area of southern New England is every six months. This is because a piano is gradually going out of tune all the time, and after about six months most people notice the piano sounds “off”. The “experts” say 4 times per year, following the seasons, but I think for the average home owner or school teacher this is extreme and expensive. If tuned every 6 months a piano will stay relatively close to it’s target pitch without too much stress to the instrument (or the wallet!).
Why do keys sometimes stick?
There are many reasons for stuck keys. The culprit is usually excessive humidity (which swells wooden parts against each other), broken or rubbing action parts, or just dust slowing down movement. The answer to your problem will come after examination by a tuner. Often the solution is simple and can be corrected along with the tuning at no extra charge.
Why does my piano go out of tune?
The tuning of a piano is greatly affected by humidity and temperature. Changes cause the wooden soundboard to swell or shrink, altering string tension and pitch. Unequal tension changes among strings lead to the piano going out of tune.
How often should I tune my piano?
It's recommended to tune your piano every six months to keep it close to its target pitch without stressing the instrument or your budget.
What causes piano keys to stick and how can it be fixed?
Keys may stick due to excessive humidity, broken or rubbing parts, or dust buildup. A tuner can examine and often correct the issue during a tuning appointment at no extra charge.
What types of piano services does Perfect Pitch Piano Servicing offer?
They offer piano tuning, repair, restoration, evaluations, and humidity control systems for all piano makes, models, and ages.
Where is Perfect Pitch Piano Servicing located and what are their business hours?
They are located at 275 Preston City Road, Voluntown, CT 06384, USA, and are open Monday through Friday from 9 AM to 5 PM, closed on weekends.
What payment options are accepted by Perfect Pitch Piano Servicing?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Perfect Pitch Piano Servicing?
You can contact them by phone at +1 860-376-2485, by email at rich@perfectpitchpianoservicing.com, or visit their website at https://www.perfectpitchpianoservicing.com/.
Which counties does Perfect Pitch Piano Servicing serve?
They serve New London County CT, Windham County CT, Washington County RI, and Kent County RI.
Are there any notable nearby places around Perfect Pitch Piano Servicing that customers might visit?
Yes, nearby places include Green Falls State Park for outdoor activities, Voluntown Public Library for community resources, and Road and Table for travel services. Customers might enjoy visiting these before or after their piano service appointment.
How do nearby services like the United States Postal Service and Voluntown Fire Department benefit customers of Perfect Pitch Piano Servicing?
Nearby services such as the United States Postal Service provide mailing conveniences, and the Voluntown Fire Department ensures community safety, making the area around Perfect Pitch Piano Servicing well-equipped for local needs.