This profile is uncertified and using publicly sourced data
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Business Details
About
Escape GameAmusement Park
Appointments REQUIRED
Puzzle Theory is a Connecticut Escape Room that offers an interactive experience, one where you and your group are thrust into a thematic and sometimes absurd story for 60 minutes! Each of our games have a unique and suspenseful story line. Explore the room, find clues, and work together to solve riddles and find all the keys. Some of the puzzles are straightforward and simple. Some will require intense analytic skills and deductive reasoning. Communication and teamwork is extremely important. Solve everything within 60 minutes!
Come see why we are the #1 thing to do in South Windsor according to TripAdvisor!
Location
Hours
Monday11:30 AM - 9:45 PM
Tuesday11:30 AM - 9:45 PM
Wednesday11:30 AM - 9:45 PM
Thursday11:30 AM - 9:45 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday11:30 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.