Cinemark Buckland Hills 18 XD and IMAX

4.5
5208 reviews

About

Movie TheaterEvent Venue
Visit Our Cinemark Theater in Manchester, CT. Enjoy a Full Bar, fast food, and Pizza Hut pizza. Experience your movie in IMAX! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Buckland Hills 18 XD and IMAX
99 RedStone Rd, Manchester, CT
06042, United States

Reviews

4.5
5,208 reviews
5 stars
3,270
4 stars
1,427
3 stars
291
2 stars
91
1 star
129

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted issues with cleanliness, including dirty bathrooms and sticky floors.

Seating Comfort

Many patrons praised the comfortable and reclining seats, although some mentioned that certain seats were aging or in poor condition.

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude or dismissive, particularly at the concession stand.

Pricing

Customers frequently commented on high ticket and concession prices, with some expressing disappointment over the value for money.

Overall Experience

While many enjoyed the movie experience and amenities, several reported significant issues that detracted from their visits, including pest sightings and management's lack of concern.
  • DB
    Dan B
    Nov 13, 2025
    5.0
    Heated recliners and tray and drink tables. Place is awesome.
  • MP
    M.S. Plateroti
    Nov 2, 2025
    4.0
    I only wish that there were lights on the floor to see where you are going and your seat number, otherwise great set up and seats.
  • BB
    Betsy Burke
    Oct 31, 2025
    5.0
    Always have a good time going to this theater. Love reclining and warmers on the seats. Love that I could get wings, burgers or popcorn and candy. Haven't been but nice to see you can relax at the bar before your show starts
  • JX
    J x
    Oct 28, 2025
    1.0
    I saw mice when I went to see Sinners months ago, I told an employee and went to customer service and got nothing back. I decided to give them a second chance and see if they fixed the problem. I recently saw Twice: One in a million and saw yet another mouse!
  • IA
    Ind A
    Oct 26, 2025
    1.0
    Took my kids here last night to watch a movie. And as we were watching the movie we saw mice running around right in front of us. I immediately left to go complain to a manager. When speaking to him he didn’t seem concerned, didn’t ask us what theater we were in our what seats we were sitting in. Just gave me a refund and dismissed my complaint. By the way he dismissed my complaint makes me believe that this is an on going problem and I’m not the first one to complain about it. Extremely disgusting. Will be calling the heath department.

Frequently Asked Questions About Cinemark Buckland Hills 18 XD and IMAX

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this movie theater allow food?

Yes, this Cinemark location has in theater dine-in with an extended food menu. You can enjoy a full meal with drinks while you watch movie.