Feedback on service quality is mixed; while many customers praised the attentiveness and professionalism of staff, others reported rude and unhelpful service.
Event Coordination
Several reviews highlighted the exceptional event coordination, particularly by staff members like Daniela and Tony, who ensured smooth operations during events.
Venue Condition
The venue is generally described as beautiful and well-decorated, but some reviews mentioned issues with cleanliness and maintenance, particularly regarding parking and restroom conditions.
Food Quality
Food received positive remarks for being delicious and well-prepared, contributing to the overall satisfaction of guests at events.
Safety Concerns
There were serious safety concerns raised regarding falling chandeliers and inadequate responses from staff during incidents.
JP
juan perz
1 day ago
1.0
Worst service don't recommend plus be careful with chandeliers they are falling apart 1 piece felt on a kid eye and pretend nothing happened 0 starts another thing bad service
JL
Jose Lopez
1 day ago
1.0
Worst place ever! My son had an accident in the salon. He was walking under the chandelier and a piece of it fell on the ground and got into my son's eye. I found the piece of glass on the floor and show it to the security guy and he put it in his pocket. He told me that he would talk to the manager and when the manager came to me, they both said that they didn't know anything about any glass. They pretended the glass was never there.
MS
Michael Salazar
Nov 21, 2025
5.0
HIGHLY RECOMMEND! Carlo was our event coordinator and let me tell he was nothing less than absolutely spectacular. Our event was 170+ people, with pouring rain- from the valet to DJ blasting hits on the dance floor the vibe check was real! VASA VENUE HOLDS IT DOWN!
VG
Victor Garcia
Oct 30, 2025
5.0
Great experience top service
AG
Ana G
Oct 4, 2025
4.0
I attended a Quiceañeera event. The banquet room was beautifully decorated. It had a lighted floor dance floor. Impressive! Restrooms were clean! The staff was very attentive and were observed to be on task on serving, cleaning and helping the organizers making sure everything was moving along smoothly. They had different areas for beverages, snacks and desserts which made everything flow. The only con its that they have almost no parking for guest. If you attend an event there you need to park on the curbside on the street.