Business Details
About
Escape GameProduct Designer
"We specialize in fully-immersive team-building experiences at our Fashion Valley location. Using technology, creativity and artistry we work passionately to bring human connection back into the world of entertainment.
Location
Hours
Reviews
5.0
4,696 reviews
5 stars
4,606
4 stars62
3 stars7
2 stars7
1 star14
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the game masters for being friendly, helpful, and engaging, with many specific mentions of Mico, Mel, and Sawyer.
Overall Experience
The escape rooms received high ratings for being fun, challenging, and well-themed, with many customers expressing a desire to return.
Customer Service
Exceptional customer service was highlighted, with staff going above and beyond to assist customers, particularly in resolving booking issues.
Room Quality
The escape rooms were noted for their creative puzzles and immersive environments, contributing to a memorable experience.
- NGNana G3 days ago5.010/10 recommend!! The Gift was so much fun and Miko was amazing. Made it super exciting and hyped up the escape room a lot. It got my friends invested into the room.
- TWTerrance Wilks5 days ago5.0Had a great time… did not escape but the experience was fun. Maybe don’t try the hardest room with two people
- AAAmberNov 17, 20255.0We had a fun time here ! Mico was awesome! He was a very warming and enthusiastic host. Definitely recommend coming here :)
- HHHaileyNov 2, 20255.0We had a wonderful time solving Confinement! The staff were very friendly and helpful. Sawyer was a wonderful game master that added to the experience significantly. If you're looking for a solid, accessible puzzle experience, I'd certainly recommend.
- JSJessilyn SchaeferOct 20, 20255.0BEST CUSTOMER SERVICE!!!!! I made a reservation for the Borderlands Tannis' lab escape room online and when I arrived the gentleman at the front desk discovered I did not have a reservation. I showed him my confirmation and he told me it was actually for another location but he would do the best he could to fix it. He immediately booked us for the next availible time slot which I had no problem waiting for and he let us know that he would call the other location and transfer everything over for us! He went so above and beyond to fix my mistake, was super knowledgeable in the steps he had to take and was clear in explaining how he would fix it and I appreciated every second of it! Customer service was incredible! When we came back everything was all set for our new reservation and we headed right down to proceed. Jazz was our game master and was immediately super clear in directions and super friendly! We ended up using the classic mode for the room and it seemed like the appropriate amount of help for the difficulty of the room. I am a huge Borderlands fan and the little nods to the lore and Fandom of the room were incredible, the puzzles did feel challenging and the decor matched the Borderlands art style perfectly! It took two of us about 50 minutes out of the full hour to complete the room. Once done I shared my thoughts of how well the room translates to the Borderlands Fandom with Jazz and she took some pictures for us, she was super easy to talk to and truly wanted to know my opinion about the room since it is quite new to the venue. While leaving we also chatted with a family in the lobby that had expressed to us how much they also love coming to this location because of how fun it is and how friendly everyone is! Truly the staff at Red Door San Diego were some of the most attentive, informed, kind and willing to help people and the room was a 10/10!!!
Frequently Asked Questions About Red Door Escape Room
What is Red Door Escape Room known for?
Red Door Escape Room specializes in fully-immersive team-building experiences using technology, creativity, and artistry to enhance human connection in entertainment.
Where is Red Door Escape Room located?
It is located at 7007 Friars Rd, Suite 212, San Diego, CA 92108.
What are the operating hours of Red Door Escape Room?
Red Door Escape Room is open daily from 10:00 AM to 10:50 PM.
How can I contact Red Door Escape Room?
You can call them at +1 619-679-1690 or email at sandiego@reddoorescape.com.
What payment methods are accepted at Red Door Escape Room?
They accept American Express, Contactless Payment, Discover, MasterCard, and Visa.
Does Red Door Escape Room have an online presence?
Yes, their website is https://reddoorescape.com/escape-rooms/san-diego/, and they are active on Facebook and Instagram (@reddoorescape).
What types of experiences does Red Door Escape Room offer?
They offer immersive escape games ideal for team-building using creative and technological elements.
What nearby shopping destinations can I visit when going to Red Door Escape Room?
Nearby shopping options include H&M, Old Navy Fashion Valley, Zara, and American Eagle, all within the Fashion Valley area.
Are there places near Red Door Escape Room to get food or drinks?
Yes, Ding Tea Fashion Valley is nearby offering bubble tea and café options for refreshments.
What entertainment options are close to Red Door Escape Room?
AMC Fashion Valley 18 cinema is close by, providing movie options before or after your escape room experience.