Business Details
About
Escape Game
Welcome to NEO Escape Rooms, home of Capitol Treasure (a secret mission to the State Capitol Building...) and the Haunted Train (a paranormal investigation of an 1800's train car).
Experience our immersive 60-minute missions that will leave your heart pounding!
Can You Escape?
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
5.0
533 reviews
5 stars
519
4 stars
9
3 stars3
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Staff Experience
Customers consistently praised the staff for being friendly, helpful, and engaging, enhancing their overall experience.
Room Quality
The escape rooms were noted for their creativity, immersive design, and well-thought-out puzzles, with many customers expressing a desire to return.
Challenge Level
While many found the puzzles to be appropriately challenging and enjoyable, some experienced frustration with specific clues or room setups.
Family-Friendly
The escape rooms were highlighted as suitable for families, with many reviews mentioning positive experiences for both adults and children.
Value for Money
A few customers felt the pricing was high compared to their expectations, particularly regarding the complexity and enjoyment of certain rooms.
- RCRachel CostDec 23, 20255.0By far one of the BEST escape rooms I’ve been to! With the attention to detail and the quality of the rooms, you can tell this company loves what they do. Gabriel was an absolute treat to work with and was such a great host. I can’t wait to come back and do another room!
- BBBryon BrashearDec 22, 20253.0Everything would have been great if we didn't spend $300. To go do an escape room that was inescapable, because they put the wrong clue in the wrong box. The guy working had to come in and Find the clue that was supposed to be in the right box.Because we were basically stuck at a point that you could not go any further without the key to the room.And there was no way to get the key to the room out of the box.It was in.
- ARaziza rNov 26, 20255.0We tried the world-saving recover a diamond mission. My group loved it! I greatly appreciate Neo Escape Rooms for the fun memories! I'd like to try their more horror-themed rooms eventually.
- LCLiam CassidyNov 24, 20255.0Both rooms have been great, would highly recommend.
- EGEyra GutierrezOct 28, 20255.0Had a great time this Saturday with my family. We did the Haunted Train and it was very fun. Our guide Maze/Meis (apologies if I misspelled it) was great! He was very accommodating and very helpful. Can’t wait to come back for the National Treasure room!
Frequently Asked Questions About NEO Escape Rooms
What is NEO Escape Rooms and what experiences do they offer?
NEO Escape Rooms offers immersive 60-minute escape game missions including Capitol Treasure and the Haunted Train paranormal investigation.
Where is NEO Escape Rooms located?
It is located at 1124 2nd Street, Sacramento, CA 95814 in the Old Sacramento Waterfront neighborhood.
What are the operating hours of NEO Escape Rooms?
Open Monday to Friday from 2 PM to 10 PM, and Saturday and Sunday from 9 AM to 10 PM, open every day including holidays.
Is NEO Escape Rooms accessible for people with disabilities?
Yes, it has wheelchair accessible entrance, parking, and restrooms, including unisex and wheelchair accessible restrooms.
Does NEO Escape Rooms welcome families and diverse communities?
Yes, it welcomes families, children, LGBTQ individuals, and is a transgender safe space.
How can I make a reservation at NEO Escape Rooms?
Reservations can be made online at https://neoescaperooms.resova.us/items/availability?firstPage=true or by contacting support@neoescaperooms.com.
Is NEO Escape Rooms a Black-owned business?
Yes, NEO Escape Rooms is Black-owned as well as Latinx- and Asian-owned.
What nearby places can I visit before or after enjoying an escape game at NEO Escape Rooms?
Nearby you can visit The California State Military Museum, Old Oak Wine & Charcuterie for dining, and Sacramento Philharmonic & Opera for cultural experiences.
Are there nearby dining options close to NEO Escape Rooms?
Yes, nearby dining options include The Firehouse Restaurant, Frankie’s Pizza, Subway, Old Oak Wine & Charcuterie, and O'Mallys Irish Pub.
What are some nearby accommodations and transit options around NEO Escape Rooms?
Sacramento Suites is a nearby hotel for accommodations; visitors can also explore the Old Sacramento Waterfront neighborhood for easy access and attractions.