Multiple reviews highlighted issues with ride safety, including rides being out of service and inadequate security measures.
Staff Attitude
Customers frequently reported unhelpful or unfriendly staff, with some employees appearing disinterested in providing good service.
Cleanliness Issues
Several reviews mentioned dirty restrooms and unsanitary conditions in various areas of the park.
Value for Money
Many customers felt that the pricing was excessive, especially with additional charges for parking and food, and limited ride availability.
Family Enjoyment
Despite the issues, some families reported having fun and enjoying their time at the park, particularly with activities like mini golf and arcade games.
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Chrystal Erickson
1 day ago
5.0
Love castle Park reminds me of Scandia just with a mini amusement park I can't wait to go on my date here real soon
PM
Paula M
Dec 30, 2025
3.0
I wanted to like this small amusement park. It does have a lot of charm and character. The drawbacks were security. I saw two ppl set off the metal detector. The first person told the person they were wearing suspenders the second person said it was their belt buckle that set off the detector. The person ruby security let these ppl through without a second thought or checking to ensure what set off the mental detector.
Whole at the park we went to play miniature golf. The last 4-5 holes on course 3 and 4 were in the dark. The light did not work at the holes or the pathway. You needed to managing stairs and uneven pathways in the dark. When this was mentioned the ppl working they said the rain got water in the lights and there was nothing they could do. It’s a safely issue if you want see the stairs or uneven pathways around the course.
JS
Jen S
Dec 29, 2025
2.0
Really disappointing. Several rides closed without any notification on website or social media, plus and extra $20 to park in their dirty parking lot, with sewage spilling out of the trash area, really gross! Advertised with prize from Santa for children on the nice list, but no prize was given, leaving my kids feeling like they didn’t deserve it!! Holiday village was a joke, photo ops have a background of the freeway. And everything was an EXTRA charge, $8 to make slime! I’m mostly annoyed that so many rides were closed!
PP
punknoel
Dec 18, 2025
4.0
Went for golfing on a Wednesday night, there was only 3 other groups there from what I saw so it was basically like we had it all to ourselves. It's a fun environment to be in but it's not what it used to be. Balls get stuck often so get extras. Also there being no water in the lake type areas is getting old I haven't seen them filled up since I was like 8 and I'm 24 now so what's up with that???? Lots of debris from the palm trees too and ripped up green which can often mess up your shot... Price was good though if you order online it's $2 off so was only 12.99 per person. Castle park just isn't what it used to be and it's a shame, id like to be able to take my kids there someday so... PLS FIX IT
MW
Mallory Weston
Dec 13, 2025
1.0
Please save your time & money and do not come here. Visited Riverside location today for the first time with my 3 year old. Prices are actually insane $44.99 at the gate is wild for a small park such as this (online was $19.99 - but does not include mini golf). Limited rides as majority of rides were out of commission and even more limited for the 36” height requirement. My 3 year old had to purchase an adult ticket as there’s no other option even though she’s clearly not able to ride half of the already limited rides available. On top of admission ticket, there’s $20 for parking which is just robbery at this point. It was no surprise this place was a ghost town because it was a horrible experience start to finish. Specifically one employee blatantly ignored questions we had, and by ignored I literally mean I asked a question and she looked at me with a blank face and did not respond. She looked absolutely miserable and made us feel very uncomfortable and unwelcome. This is a theme park for families and children, and especially for the money you have to spend, it would seem reasonable to expect employees to be kind and smile and make it a fun experience. Sadly, this was not the case and I will never return. I never leave reviews but honestly I feel a duty to warn other families because this is not the place to spend your hard earned money.
Frequently Asked Questions About Castle Park Riverside
Where is Castle Park Riverside located?
Castle Park Riverside is located at 3500 Polk Street, Riverside, CA 92505, USA.
What type of attraction is Castle Park Riverside?
Castle Park Riverside is an amusement park and theme park offering a variety of entertainment.
What are the contact details for Castle Park Riverside?
You can contact Castle Park Riverside by phone at +1 951-785-3000 or visit their website at https://castlepark.com/.
Is Castle Park Riverside open during holidays?
On November 27, 2025, Castle Park Riverside has brief holiday hours from 11:30 PM to 11:45 PM. It is otherwise generally open and not closed.
What social media presence does Castle Park Riverside have?
Castle Park Riverside has a Facebook page available at https://www.facebook.com/CastleParkCA.
What nearby dining options are available around Castle Park Riverside?
Nearby dining options include Big Top Restaurant, which offers Mexican cuisine, and Pizza Hut Express for pizza lovers, both convenient for meals before or after your visit.
Are there other entertainment options near Castle Park Riverside?
Yes, nearby entertainment includes Castle Park Golf and Games with miniature golf and an arcade, as well as Buccaneer Cove and Castle Park The Dragon water parks and amusement areas.
How can nearby medical facilities be helpful when visiting Castle Park Riverside?
Several Kaiser Permanente doctors and specialists are located nearby, including general medicine, emergency services, and various specialists, providing convenient access to healthcare if needed during your visit.
What timezone is Castle Park Riverside located in?
Castle Park Riverside is in the America/Los_Angeles timezone.
What is a featured message from Castle Park Riverside?
Castle Park Riverside invites visitors to 'Visit Castle Park!' highlighting it as a fun destination.