Business Details
About
Portrait StudioPhotographerPhoto LabPicture Frame ShopPrestige Portraits
By appointment only, sorry no walk-ins at this time. Masks are currently required for all students and their one permitted guest.
Your senior year is significant. With over 80 years' experience, Prestige Portraits by Lifetouch has a rich history of quality photography and a deep commitment to providing you with exceptional senior portraits. The importance of capturing your true personality to commemorate this milestone event in your life is our top priority. Our professional, award-winning photographers use state-of-the-art lighting and equipment to capture you looking your best. With Prestige senior portraits, you get a wide selection of portrait and product offerings to meet all of your senior picture needs. We also proudly serve the Antelope, Roseville, Orangevale and Fair Oaks communities.
Location
Hours
Reviews
3.8
286 reviews
5 stars
150
4 stars
43
3 stars
30
2 stars
14
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor communication and difficulty reaching the business, with numerous complaints about unreturned calls and messages.
Photo Quality
Feedback on photo quality was mixed; while some customers praised the results, others criticized the photos as blurry or poorly composed.
Pricing
Customers frequently mentioned that the pricing for photo packages was excessively high, leading to dissatisfaction with the value received.
Staff Experience
While some reviews highlighted friendly and professional staff, others noted negative interactions with specific employees, indicating inconsistency in service.
Scheduling Issues
Several customers experienced problems with appointment scheduling, including long wait times and confusion regarding appointment slots.
- HMHenri MarezSep 20, 20255.0Madi and Muhammed were the best they took care of me and my son and they helped us when we forgot our tie they were helpful in offering solutions.They helped us with the best customer service during the photo shoot. Thank you guys!!!
- JJJmsJul 26, 20252.0Staff was friendly and professional. The photos came out terrible. Some are blurry, the top of my son’s head is cut off in another he looks greasy in every picture. He did not look that way in person. Their prices and packages are ridiculous. $200 for a single digital download for low quality pictures and that doesn’t even include retouching. It’s as if they cause you to look shiny and have shadows with their lighting so you have to pay for those retouching packages. A digital download for a regular school photo from the same company is $40. The cheapest package is $150. It includes 32 wallets 4 5x7 and 4 4x5. Not even one 8x10. The background options are outdated I’m pretty sure they’re same backgrounds from when I took my senior photos here in 2006. I will be requesting a retake for the yearbook photo and purchasing a photo session with a qualified photographer. Save your time and money and only get the yearbook photo done here.
- GEGiancarlo EspositoOct 8, 20221.0Customer service completely non existent. Good luck ever talking to someone: “we are currently closed” is the only message you will receive when calling, regardless of day and/or time. Wish schools will get a different company, more reliable.
- MAMaritess ArtapOct 30, 20195.0Excellent customer service! God bless...
Frequently Asked Questions About Prestige Portraits
Where is Prestige Portraits located?
Prestige Portraits is located at 7916 Alta Sunrise Lane, Citrus Heights, CA 95610, United States.
Do I need an appointment to visit Prestige Portraits?
Yes, Prestige Portraits operates by appointment only and does not accept walk-ins at this time.
Are masks required when visiting Prestige Portraits?
Yes, masks are currently required for all students and their one permitted guest.
What are the operating hours of Prestige Portraits?
Prestige Portraits is open Monday to Friday from 1:00 PM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.
What types of photography services does Prestige Portraits offer?
Prestige Portraits specializes in senior portraits with a variety of portrait and product offerings to meet senior picture needs.
How can I contact Prestige Portraits for appointments?
You can contact Prestige Portraits by phone at +1 877-825-7922 or via email at prestigeseniors@lifetouch.com.
What payment options does Prestige Portraits accept?
Prestige Portraits accepts American Express, Discover, MasterCard, and Visa.
Are there any printing services near Prestige Portraits where I can get additional photo prints?
Yes, All Star Printing and FedEx Office Print & Ship Center nearby offer printing services that you might find convenient for additional photo prints.
What dining options are available near Prestige Portraits for a meal before or after my session?
Nearby dining options include PizzaRev for pizza and salads, Dos Coyotes Border Cafe for Mexican food, and Menchie's Frozen Yogurt for desserts and smoothies.
If I need dental care near Prestige Portraits, where can I go?
Several dental providers are nearby, including Sacramento Natural Dentistry, Sierra Sunrise Dental, and Bright Smile Dental, offering general, cosmetic, and pediatric dental services.