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Mixed reviews on staff interactions, with some praising friendliness while others reported rudeness and poor handling of issues.
Cleanliness
Inconsistent cleanliness reported; some customers found the theater clean, while others noted dirty conditions and food debris.
Comfort and Amenities
Many customers enjoyed the comfortable reclining seats and the overall movie experience, though some mentioned issues with temperature control.
Value for Money
Customers expressed concerns about the high prices for tickets and concessions, with some feeling the experience did not justify the cost.
Overall Experience
General sentiment is positive, with many returning customers appreciating the nostalgic value and convenience of the location.
CC
CrispyWiggle
2 days ago
4.0
Solid 8/10 theater, the food and snacks though are the definition of theater pricing (2 drinks and popcorn= 45$)
JH
joe herber
Nov 7, 2025
5.0
Great place to see a movie, if you have someone who does not follow rules like phone issue the establishment will refund or give you replacement tickets
TY
Tasjana Young
Nov 6, 2025
5.0
Excellent customer service. Everything was very clean. Movie theatres were comfortable and a great place to take family or friends of all ages.
BL
Brittany Lucero
Nov 3, 2025
3.0
I love this theater! Staff is friendly, theater is clean, bathrooms are clean. The only complaint I have is that the last 3 times I have come here and purchased a soda and every time the soda tastes watered down. I thought maybe it was the one machine or one flavor, but I tried l different flavors different times and they all were watered down. This is extremely disappointing. You spend $7 for a watered down soda. Seeing movies in theaters used to be a fun experience but now I understand it is a dying industry.
ZZ
zzz
Nov 1, 2025
1.0
I recently visited this theater and unfortunately had a very disappointing experience. I lost one of my earbuds inside the theater and could clearly see it on my finder app and it seemed to move locations out of the theater once I left the mall, but when I asked to retrieve it, I was told that staff “couldn’t find it.” I politely offered to leave something valuable behind as collateral so I could quickly check for it myself, but one of the employees refused and interrupted my conversation with another staff member in a very rude manner. Later, when I spoke to a different employee who seemed willing to help, the same person interrupted again and denied my request.
Additionally, the dbox seats were underwhelming — the motion effect was minimal even at the highest setting, and I don’t believe they were worth the $70 price. Overall, the experience was frustrating and disappointing, both in terms of customer service and value. I would not recommend this location.