The general manager named TYLER wit a patchy beard and a bald head he kicked us out for no reason and we have 37 minutes left and we came back in and asked for refund and they said we still had time he said we were here since 4 and we got here at 5:30
KC
Kera Crutchfield
Nov 17, 2025
1.0
Our Party Host Liliana Was Amazing, but the Manager’s Behavior Was Shockingly Unprofessional
We hosted a birthday party here, and Liliana was our party host. She deserves every bit of praise possible. She was kind, patient, attentive, and genuinely caring. She checked on the kids, helped us with setup, and made sure we felt supported the entire time. She was the only reason the day stayed on track, and she absolutely deserves recognition.
Unfortunately, the general manager, Tyler, made the experience unnecessarily stressful. His behavior throughout the event was extremely unprofessional. I personally overheard him speaking negatively about me as well as other guests to his staff, and he wasn’t even being discreet about it. He was doing this while customers were standing within earshot. Listening to a manager talk down about paying customers in front of both guests and employees was uncomfortable and honestly embarrassing for the business.
It wasn’t just one offhand comment either. The tone, the attitude, the way he carried himself around the staff made the atmosphere tense. You could feel his negativity ripple through the room, and it was disappointing to see someone in a leadership role behave that way. It created a huge contrast with Liliana, who was doing everything in her power to keep things positive and welcoming.
If this review were based on management alone, the rating would look very different. The five stars here are strictly for Liliana, because she truly saved the day with her kindness and professionalism.
Liliana, thank you for being the heart and soul of our party experience. You made a difficult situation so much better, and you deserve all the recognition you can get.
JV
Jasmine valdez
Nov 16, 2025
5.0
I just want the manager to know he has some great employees ! Hollan & Alondra ! I appreciate you 🫶🏼 hollan thank you for taking care of my daughter, husband and I when we came in ! Ur smile and kindness is going to take u a long way ! Alondra thank you for taking care of us at the snack bar ! And for being so kind and patient when I was ordering 🫶🏼 you girls rock !
FF
Flawlesslyfavored
Nov 15, 2025
4.0
Overall a great place to spend a few hours in the weekend. The food area is severely understaffed. Many of the workers avoid stepping into assisted living at the front entry desk as well as the kitchen. The manager paced around and did not step up where areas were lacking. As the two gentlemen prepped food, the line at the food area grew longer, at the register.
Not many staff members working the floor, leaving many slides unsupervised.
NR
Nik Ryan
Nov 8, 2025
3.0
Would have been a full star review if the staff wasn’t ignoring us and everyone else in line waiting for drinks while my kids are red and thirsty it took a good 30 minutes almost just us sitting at the counter looking at everyone while they just walk by us not saying a word or acknowledging us at all not a we are busy be with u as soon as we can or anything just invisible. I am not a person to complain I understand people get busy but it was just rude and there was no one else there until a huge line started building behind us from no one getting helped. Seemed like the only people getting helped were the ones that had beepers and were picking up there orders but between those people just walking around talking to each other while we just stand there looking at them. But other then that this place is so much fun we loved the slides including myself I would come here for adult night any day it was a blast and by far my favorite fun place to go to!
Frequently Asked Questions About Slick City Action Park
What is Slick City Action Park?
Slick City Action Park is the world's first indoor slide park, offering giant slides, air courts, and play areas for all ages with a climate-controlled indoor environment open year-round.
Where is Slick City Action Park located?
It is located at 15305 West McDowell Rd, Goodyear, AZ 85395, USA.
What are the operating hours of Slick City Action Park?
Monday to Thursday it is open from 1:00 PM to 8:00 PM, Friday 11:00 AM to 10:00 PM, Saturday 10:00 AM to 10:00 PM, and Sunday 11:00 AM to 9:00 PM. Holiday hours vary; for example, it's open 10:00 AM to 8:00 PM on November 11, 2025.
Does Slick City Action Park host birthday parties and group events?
Yes, the park offers services for birthday parties and group events, making it a perfect venue for celebrations and team outings.
What kind of attractions and products does Slick City Action Park offer?
The park offers indoor slides, indoor air courts for activities like dunking and dodging, and indoor jungle gym play areas for children.
Is Slick City Action Park family-friendly and suitable for children?
Yes, Slick City Action Park welcomes families and children, providing dedicated play areas for little ones and features that make it family-friendly.
Does the park provide amenities such as restrooms, free parking, and Wi-Fi?
Yes, Slick City Action Park has restrooms, free onsite parking, and offers free Wi-Fi to its visitors.
How can I contact Slick City Action Park for inquiries or bookings?
You can contact the park by phone at +1 623-343-3835 or via email at az-goodyear@slickcity.com. They also have a Facebook page and Instagram handle, slickcitygoodyearaz.
Are there any nearby places to visit when coming to Slick City Action Park?
Nearby attractions include Urban Air Trampoline and Adventure Park, perfect for additional family fun, and Mad Mocha Coffee—a convenient spot to grab refreshments before or after your visit.
Can I combine a visit to Slick City Action Park with beauty or spa services nearby?
Yes, several beauty salons and spas like Onyx Rising Hair Co., Beautiful Rose Spa, and Divas Spa and Cosmetics are located nearby, offering opportunities for relaxation before or after your adventurous visit.
Is there convenient shopping near Slick City Action Park?
Yes, shops such as Hobby Lobby for arts and crafts, Conn's HomePlus for appliances, and Toys"R"Us for toys are located nearby, making it easy to combine shopping with your park visit.