Visit Our Cinemark Theater in Little Rock, AR. Enjoy alcoholic drinks. Upgrade Your Movie with Luxury Loungers and Cinemark XD! Buy Tickets Online Now!
Customers frequently praised the comfortable reclining seats and spacious layout of the theater.
Cleanliness
Many reviews highlighted the cleanliness of the theater, including clean restrooms and well-maintained facilities.
Customer Service
Feedback on staff service was mixed; while some praised friendly and helpful staff, others reported poor service and dismissive attitudes.
Concessions Issues
Several customers expressed dissatisfaction with the concession stand, citing issues like old popcorn, limited hours, and poor service.
Overall Experience
Overall, many customers enjoyed their movie experience, citing a good atmosphere and a wide variety of movies.
JR
Judie Rahman
Nov 10, 2025
1.0
Stood in line to get snacks, ordered a little glass of wine and was told I’d have to get in a different line. There’s no signage to indicate a separate line for that. Either way- just know that if you offer a suggestion, you’ll be met with rude responses, they will laugh at you and continue joking about you even as other customers walk up. One cashier is an adult and the other two looked like teens. I hope all three of them learn basic customer service skills at some point in life.
DW
Dave Westphal
Nov 8, 2025
5.0
This theater is fantastic. Lounge chairs, big screens, sound and video spectacular. Concessions is also great.
WL
Whitney L
Nov 1, 2025
5.0
Cute story with a lesson about friendship and sticking together, perfect for a young audience.
HC
Heather Cash
Nov 1, 2025
5.0
Such a fantastic experience. This movie theater is top notch with concessions even offering adult beverages. The seats were comfortable recliners. This was the best movie experience I have had in the last few years. I will be seeing all my movies here.
AJ
Ajay Jaddu
Oct 15, 2025
1.0
I had a very disappointing experience at Cinemark recently. I arrived on time, well within operating hours, but was told the concession stand was "closed" — despite staff still being present and moving around. What’s even more frustrating is that they refused to honor the popcorn refill that was part of my purchase.
When I asked about it, a staff member named Greyson was dismissive and unhelpful, simply repeating that they were closed without offering any explanation or solution. It felt like they just didn’t want to be bothered, even though customers were still coming in.
This kind of poor service and disregard for paying customers is unacceptable. I paid for a service I didn’t fully receive, and I won’t be returning to this location anytime soon.