Brand Certified
United Rentals – Customer Equipment Solutions
3.7(3 reviews)
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
Business Details
3203 Commerce Rd, Richmond, VA
23234-1812, United States
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
(804) 233-5456
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
https://www.unitedrentals.com/locations/va/richmond/equipment-service-maintenance/158
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
About
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
Machine ShopEngine Rebuilding ServiceSmall Engine Repair ServiceTruck Repair ShopAuto Repair Shop
United Rentals provides customer-owned equipment repair and maintenance services in Richmond, VA, helping businesses keep their equipment operating safely and efficiently. Our Customer Equipment Solutions team performs inspections, preventive maintenance, on-demand repairs, and parts replacement in the field or at your facility. We service a wide range of equipment, including boom lifts, scissor lifts, forklifts, compressors, generators, light towers, backhoes, utility vehicles, welders, mini excavators, and skid steers. Our certified technicians help customers maintain compliance with ANSI, OSHA, and CSA standards while protecting their equipment investment and supporting jobsite safety. Contact your local United Rentals branch for your service needs.
Location
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
United Rentals – Customer Equipment Solutions
3203 Commerce Rd, Richmond, VA
23234-1812, United States
Hours
Certified by United Rentals – Customer Equipment Solutions • Apr 26, 2026
Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20267:00 AM - 5:00 PM
7/3/20267:00 AM - 5:00 PM
9/7/20267:00 AM - 5:00 PM
11/26/20267:00 AM - 5:00 PM
11/27/20267:00 AM - 5:00 PM
12/25/20267:00 AM - 5:00 PM
Reviews
3.7
3 reviews
5 stars
2
4 stars0
3 stars0
2 stars0
1 star
1
- AJAshraf JayousiMay 2, 20241.0I was trying to rent Commercial equipment the guy was in the customer service. He was really rude to me. When I asked him if you guys have any catalogue, he said no go online order online. He was not trying to help me with anything. He was his computer very rude to me. I will never go to this place again.
- DADylan AdamsOct 11, 20225.0Helped me with a trailer for the lift i rented when a sudden change occurred on their end, much appreciated. Good service, no issues.
Frequently Asked Questions About United Rentals – Customer Equipment Solutions
Does this location provide owned equipment repairs?
Yes, this location offers repairs, maintenance, service, and parts for customer-owned equipment.
What kind of repairs and service does this location provide for owned equipment?
Preventative maintenance, inspections, oil changes, breakdown repairs, and re-condition services from certified technicians.
What kind of owned equipment does this location repair and service?
Scissor lifts, boom lifts, forklifts, excavators, track & wheel loaders, compressors, generators, and heaters.
What are your branch hours?
Our branch is open during the hours posted at our physical location. If you need assistance outside of these hours, you can call the branch directly and be connected to our after-hours call center. You can also find our 24/7 support number on our website for emergency assistance.
What types of customer-owned equipment does United Rentals – Customer Equipment Solutions service and repair?
They service and repair equipment including boom lifts, scissor lifts, forklifts, compressors, generators, light towers, backhoes, utility vehicles, welders, mini-excavators, and skid-steers.
Does United Rentals – Customer Equipment Solutions provide onsite equipment repairs?
Yes, they specialize in customer-owned equipment repair and service both in the field and onsite.
What types of maintenance services are offered for owned equipment?
Services include equipment inspections, preventative maintenance, on-demand repairs, part replacement, oil changes, and breakdown repairs by certified technicians.
What are the branch hours for United Rentals – Customer Equipment Solutions?
The branch is open Monday through Friday from 7:00 AM to 5:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Can I get equipment repair parts delivered or do I have to pick them up?
United Rentals offers both in-store pickup and delivery services for equipment repair parts.
How can I contact United Rentals – Customer Equipment Solutions for equipment repair services?
You can call them at +1 804-233-5456 or email wwakefie@ur.com for assistance.
What nearby places can help me find United Rentals – Customer Equipment Solutions?
Nearby places include another United Rentals facility, Atlantic Corrugated businesses, and the Port of Richmond, which can serve as landmarks when visiting the location at 3203 Commerce Rd, Richmond, VA.
Are there any nearby suppliers or stores where I can find equipment or parts?
Yes, Lowe's Pro Supply-Richmond and Bobcat of South Richmond are nearby and could be helpful for sourcing supplies or parts.
What community centers or recreational spots are near United Rentals?
The Thomas B. Smith Community Center and Davee Garden Fitness and Walking Trail are close by, useful for visitors looking for recreation before or after their visit.
Does United Rentals have a mobile app for customer convenience?
Yes, they have a mobile app called 'United Rentals' available on the Apple App Store for easy access to their services.
Brand Certified Facts from United Rentals – Customer Equipment Solutions
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Certified April 26, 2026Yext Knowledge Graph
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