Metal FabricatorFence ContractorRailing ContractorStair Contractor
We are a family owned business having been around for over 45 years. We pride ourselves on our customer service. It is our purpose to provide our customers with a quality product that ensures them satisfaction with the product they receive. We are available to assist you in many different needs from railing & fencing and custom decor to beautify your surroundings.
We are committed to doing business in an honest and ethical manner. Our customer is the most important part of our business. If the customer is happy, we're happy!
I was treated with courtesy and respect. Great customer service! Thank you for being so helpful and accommodating!
NM
Natasha metzler
Nov 6, 2019
1.0
They have the worst customer service. EVER!!!! They take absolutely no pride in the work they do. If you are unhappy with the work they do cause it looks uneven and sloppy they make you feel like you are the problem for complaining about it. They had to come to our home numerous time to reset poles. They waited over a week and a half to hang our gates. When I contacted them they said they thought it was already done. I sent an email a month ago asking if we would have any compensation for all the hassle and lady in the office told me they have already done more work then they are even charging us for. Yes because the work you did was your employees mistake. We will never be using them again for our fencing needs.
IS
Izo Sai
Apr 20, 2019
5.0
High quality workmanship and extremely reasonable prices. My builder recommended Ace and he was 💯 correct.
KS
Kim Spendlove
Oct 10, 2014
1.0
I have had 3 unfortunate experiences with this company in the last several months. I bought privacy slats for my vinyl fence and they sell them by the bag which is supposed to cover 10 ft. ea. bought 60 ft worth and it only covered 55 ft. of our fence. Then around the same time I was googling fence installation companies and they came up I called and they said they would have their guy call me for a free estimate he never called. I called a second time and he never called again still waiting...then to make my experience even better my brother in law picked up 4 pieces he thought we would need for our vinyl fence which we did not end up needing. I called to see what their return policy was and they said Lad had to call me I am pretty sure this is the same person who was supposed to call me back about the other things. Anyways they said there would be a restocking fee which I understand, yet no call back. My husband went there to return them and the lady there can't do anything without this Lad person, basically sounds like she is just there to answer the phone to tell people Lad needs to handle everything. Our experience has been awful and Lad if you ever seem to have time feel free to follow up on calls you should have returned 2 months ago.
Frequently Asked Questions About Ace Fab & Welding
What services does Ace Fab & Welding offer?
Ace Fab & Welding provides metal fabrication, fence contracting, railing contracting, and stair contracting services, specializing in railing & fencing needs including iron and vinyl products.
Where is Ace Fab & Welding located?
Ace Fab & Welding is located at 2468 1620 West, Ogden, UT 84401, United States.
What are the operating hours of Ace Fab & Welding?
The business is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 3:00 PM. It is closed on Saturdays and Sundays.
How can I contact Ace Fab & Welding?
You can call them at +1 801-392-7391 or email at cheryl@acefabweld.com. Additionally, you can reach out via their contact page at https://www.acefabweld.com/Contact-Us.
How long has Ace Fab & Welding been in business?
Ace Fab & Welding has been serving customers since 2004, with over 45 years of family business experience in the industry.
What commitment does Ace Fab & Welding have towards its customers?
They are committed to providing quality products and excellent customer service in an honest and ethical manner, ensuring customer satisfaction is their top priority.
Which nearby businesses could assist customers seeking related services to Ace Fab & Welding?
Nearby businesses such as Halverson Mechanical and Beacon Building Products offer building supplies, while Halverson Plumbing and HVAC Mechanical Specialists provide plumbing and HVAC services that may complement your projects.
Are there any automotive service providers located near Ace Fab & Welding?
Yes, Dave's Auto Repair, Rhino Linings of North Davis, and Krew Powersports are nearby options for automotive repair, parts, and motorcycle services, which may be convenient for customers in the area.
What nearby options are available for purchasing metals or industrial equipment?
Nearby suppliers like Metalwest, O'Neal Flat Rolled Metals, HD Supply Waterworks, and Norfolk Iron & Metal provide metals and industrial equipment, useful for customers requiring materials related to fabrication and construction.
How can the nearby gas stations and rental services benefit Ace Fab & Welding customers?
Customers can refuel their vehicles at nearby gas stations such as Phillips 66 and Kellerstrasss Enterprises. Additionally, U-Haul Neighborhood Dealer offers truck rentals, facilitating transport of large materials or products to and from Ace Fab & Welding.
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