Iron Mountain Metal Craft

Reviews

• HF

  Happy Hippy Fam

  1 day ago
  5.0
  Then we drove to Iron mountain Metal craft so the kids could forge their own knives. My boys absolutely loved this and will be a memory they have forever. They forged knives out of old pony shoes and my daughter did one from an old railroad spike. This might become a tradition for us. That was $99 and then I let them get them engraved for $10 each so $20 (my daughter didn’t get hers engraved). So $110 at Iron mountain metal craft.
• MM

  Marketing Mom

  Aug 24, 2026
  5.0
  Excellent experience. Know ahead of time that you get to pound on the anvil but the employee does the quenching and the sharpening of the blade still had a great experience
• AA

  ashley

  Aug 22, 2026
  5.0
  The owner of the store was in the store area and was so nice to my 10 year old son who was kind of "star" struck when he got to meet Robby Bowman because he watched him on the history channel. He took the time to talk to him after he was done making his little ax knife thing. All the employees were really nice and were very patient with all 4 of my kids. They thought it was so cool and even better then Dollywood's iron crafting it is way cheaper too. Thank you for all the fun memories made.
• KT

  Koen Teunckens

  Aug 11, 2026
  5.0
  I forged my own knife here and it was an incredible experience! The guidance was super friendly, with clear explanations, and you get to do almost all of the hammering yourself. The shaping you do is mainly the twisting, while the final finishing is done by them — which makes the end result look amazing. There are plenty of options to choose from, so you can really make something unique. You can even have a name or image laser‑engraved afterward in the shop, which is a great extra touch. The price was also much better than at many other places. A top experience — highly recommended!
• CC

  Claudia Cadena

  Aug 3, 2026
  2.0
  It was fun until the lady up front didn’t listen to us she’s unhelpful we came in the morning signed up my son told her he wanted the axe she said we didn’t have to pick then We came back at our assigned time. We picked what we wanted my son told her again he wanted the axe she explained that it wouldn’t come with a sheath he said that was fine Again My son told her twice he wanted the axe She wrote down P Didn’t tell us what it meant so I assumed it meant the row that it was in (both the axe and the small knife are the same amount and in the same row) $230 later we get to do our items They took our kids don’t explain anything to us and told them to hammer away Overall, the blacksmith who actually worked with us was excellent. He was friendly, engaging, and made the experience genuinely enjoyable. My husband and I participated after our children, so we didn’t get to watch them make their projects. Afterward, my son told me he had been given a knife to make when he had specifically chosen the axe. We know this wasn’t a last-minute change because, when we were checking in, we even agreed to skip purchasing the axe sheath. I first spoke with the “boss” in the smith shop, who told me there was nothing he could do because he didn’t know what had happened and directed me to the employee at the front desk. That was understandable since he hadn’t been involved in the check-in process. Unfortunately, my interaction with the front desk employee was much less professional. She repeatedly insisted that my son had changed his mind, despite the fact that I know he did not. When I explained why I was certain, she simply said she didn’t remember. Rather than acknowledging the possibility of a mistake or offering a sincere apology, she reluctantly handed him another ticket so he could make the axe he had originally selected, which meant we had to wait through the process all over again. Considering the cost of this experience, I expected much better customer service when an error occurred. The only employee who genuinely apologized and tried to make the situation right was the blacksmith Will who had been helping us. However, when he attempted to assist, the “boss” stepped in and told him not to. The experience itself was fun, and the blacksmiths were great. Unfortunately, the way management handled a simple mistake left a disappointing impression. Mistakes happen, but refusing to acknowledge them or apologize is what turned an enjoyable experience into a frustrating one. Eventually, after I continued to explain the situation, they agreed to let my son make the axe he had originally chosen. However, we were required to get back in line and wait through the entire process again. While I’m glad they ultimately corrected the mistake, it only happened after significant pushback on our part, and no one in management ever acknowledged the error or offered a genuine apology.