John and Celia Harrison purchased interest in the dairy farm in 1987, and became the sole owners of Sweetwater Valley Farm in 1992. John started producing cheese in 1998 using the milk from his cows. Throughout the early 2000s, both the herd of dairy cows and the cheese operation continued to grow. In 2018, Sweetwater Valley Farm became Tennessee’s first Lely XL Dairy Farm, milking 500 cows with Robotic Technology. Today, Sweetwater Valley Farm is a diversified farming operation that serves as home to over 1,500 dairy cows and multiple beef cows, as well as a source of crop production, farmstead cheese and grilled cheese sandwich cafe.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.