Andress Engineering was founded in 1956 by Harry R. Andress as a capital equipment representative/distributor to the chemical processing, basic metals, pulp and paper, utilities, and minerals processing industries. Over the years our firm has grown to over 40 employees. Our headquarters is located in Alabaster, Alabama with offices and service and parts centers for our railcar movers and other industrial products located throughout the Southeast.
We are in the business of establishing and maintaining a satisfied, growing customer base and delivering products and services that meet or exceed our customer’s expectations. This has been the formula for our success for over 62 years.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.