Through laboratory and data analysis of feedstuffs and forages, combined with expert data management and model development, we equip our customers with the tools and answers needed to make decisions for successful outcomes.
Continually refining our expertise and growing our customer base over the last 48 years [and counting], Rock River Laboratory is supported by an exceptionally committed customer service team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.