East Greenwich Oil Co, Inc

Reviews

• CT

  Croc T

  Feb 6, 2024
  5.0
  When we bought our house a couple of years ago, we just chose to stick with EG Oil since that is what the previous owners had, but we are glad we went with them! The service has been excellent. They are very friendly, have done annual maintenance, responded to two service calls (one when heat was out following a hard freeze), have always shown up when they say they will, have had very reasonable prices for service, and have consistently delivered heating oil.
• AN

  Amanda Nigrelli

  Mar 3, 2020
  5.0
  The best in the game! Do not waste time with anyone else, they give you that home town feel and are always willing to be helpful. Steve and his staff are very understanding to my needs and have been willing to help me not run out of oil!!!! They offer budget financing which starts in June and I’m looking forward to starting that with them because I’m very forgetful and not a great planner......I’m working on it 🤪.... Thank you guys for helping me out this winter in my new home. I will always recommend you and not forget your acts kindness!!! It may be small potatoes to some, but to me customer service is everything. When it comes to home oil solutions, look no further then East Greenwich oil! Joe Nigrelli
• GG

  Ginny Lacey Gorman

  Nov 22, 2017
  1.0
  Extremely disappointed in the service my client received from this oil company and he has been dealing with them for years. Did not respond to him on a service so I finally called after a week. Then 1 1/2 weeks later the co. calls back and says they can not do the repair. They have been loyal customers for 10 years. Appalling action and that owner needs a readjustment in customer service delivery!
• AR

  Alicia R

  Nov 2, 2017
  1.0
  Wishing that negative star rating was available ... they obviously have no interest in servicing the energy conscious modest home owner. I signed an exclusive service contract with them for automatic delivery of home heating oil for 2 homes on 1 October 2017. When I called to inquire about the schedule for delivery on 1 November I was informed that my 'application' for service was denied because my estimated annual oil consumption of 400-500 gallons did not meet their 700-800 gallon minimum use requirement. Since I had not been notified of non-acceptance, I assumed that I would receive delivery based on the oil remaining at the time of inspection ... my bad. So they required an immediate exclusive commitment from me over a month ago, but are under no obligation to notify me in a timely manner that they are not interested in my business? At no time was there any mention of a minimum requirement. As a matter of fact, it was the field representative that estimated our annual consumption. This company obviously is not interested in servicing the energy conscious modest home owner and their lack of communcation in this matter is unacceptable and costly.
• NN

  Nick

  Aug 29, 2016
  5.0
  Always fast, always friendly, helped me out of a bind multiple times!

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