Boasting nearly 150 years of legacy, Hartzell Hardwoods stands as a global pioneer, specializing in premium thick oaks and walnut hardwoods processing. Nestled in Piqua, Ohio, this venerable, family-run American entity epitomizes integrity, quality, and innovation, delivering unmatched craftsmanship in each board. With expansive inventory across Ohio and Missouri, Hartzell Hardwoods cultivates lasting alliances with suppliers and customers, propelled by inventive, client-focused solutions. Their steadfast dedication to excellence, mirrored in every grain, sets a high watermark in the hardwood industry, making them a trusted name for quality walnut and oak lumber.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.