Wine Guardian

Reviews

• JP

  joseph pace

  Jun 18, 2026
  5.0
  I called customer service about an issue I was having with my wine unit and I spoke to maria, she went above and beyond to help me find what i needed to fix my problem and got it ordered and sent out lightning quick...she was a pleasure to deal with...
• GE

  george e

  Jun 11, 2026
  5.0
  In a world where customer service has all but disappeared, I had read Wine Guardian still has outstanding customer service. It is absolutely true. One of their engineers, Brennan, was amazingly helpful in patiently answering all my cooling system questions regarding everything from heat load calc to running duct work. Plus he provided many useful installation tips. Also, they shipped the product right on schedule. Could not be more impressed with Brennan and Wine Guardian. First rate company, products and staff.
• JC

  Joe Cervenka

  Jun 6, 2026
  5.0
  Baroque Design LLC is a designer and builder of upscale custom wine cellars in Chicago. Since 2007 we have strived to capture our clients’ vision, providing truly stunning wine cellars. In addition to the aesthetics of a cellar the most critical technical component of a wine cellar is its climate control system. Baroque Design has been a long time partner with Wine Guardian cooling systems. The selection of the type of cooling system requires engineering involvement and post sales support. Wine Guardian excels in providing high quality cooling systems from “through the wall” units for small wine cellars to the most technically challenging cooling systems for the largest wine cellars we build, exceeding 10,000 bottles capacity. Application engineering is essential in choosing the right cooling system and Wine Guardian provides that support and is our “go to” supplier for cooling systems!
• JC

  joe cervenka

  Apr 1, 2026
  5.0
  Baroque Design Custom Wine Cellars LLC is a designer and builder of upscale wine cellars and has been incorporating Wine Guardian cooling systems into our wine cellars for the past 10 years. The most critical component in a wine cellar is the cooling system and Wine Guardian provides the highest quality systems (through the wall, ducted, split system, ceiling system)for any size cellar or glass enclosed cabinet, from 100 bottles to 10,000+ bottles.The technical support from WG is outstanding with the best warranty in the industry. Baroque Design highly recommend Wine Guardian!
• SK

  Steve Ketterer

  Mar 3, 2026
  1.0
  As anyone who collects wine knows, it is important to keep those pricey bottles in an environment that provides consistent temperature and humidity. That was our reason for installing a Wine Guardian split system more than five years ago. Nearly from the very start, we had nothing but trouble with this machinery. After all the headaches, we finally had no choice but to disconnect it and move our approximately 2,200 bottle collection to another location. Over the years, we have easily spent more money to fix the problems with this system than we did to buy it – which is to say many thousands of dollars. At first, the problems were under warranty, but once that had run its course the bills were ours. The last one bill, which involved replacing the fan system, was nearly $2,000. And so when the system started leaking, again causing damage to our finished basement, we really had enough. With the Wine Guardian, we had no peace of mind. When we travelled, we had zero confidence that we would return home to a problem. Numerous times, we found temperatures upon our return in the high seventies – nowhere near the 58 degrees we had left it set at. We’ve replaced flooring, lower parts of walls. And had to toss out personal items damaged by the huge flooding this thing produced. We have now invested in a series of wine refrigerators to hold everything, based on the exactly zero incidence of problems with the wine refrigerators we’ve had upstairs, some of which are now approaching 20 years old. If you care about keeping your wine collection safe, if you care about protecting your home from flooding, take my advice and avoid the Wine Guardian. Because, quite simply, its name is a lie. NB: I contacted Wine Guardian to inform them of this forthcoming review. The response? “Thank you.” No concern, no interest in speaking with me. This shows me nothing here comes as a surprise to them. That should tell you quite a lot.