Hometowne Energy is a locally owned and operated full-service energy provider in Western NY and the Finger Lakes Region. We deliver propane, home heating oil, diesel fuels, gasoline and kerosene to residential, commercial and agricultural customers. We also have a service department to handle all of your heating and cooling needs. Our service department provides service to residential propane, heating oil and natural gas customers, and sells and installs furnaces, boilers, hot water heaters, air-conditioning and humidifiers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.