We strive to create a positive, sustainable environment for our employees to design and manufacture high-quality products and innovative solutions to provide value to our customers. Our manufacturing company is based in Clarence, NY, a suburb of Buffalo, NY, and we are proud to manufacture our tools here in the United States.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.