NOCO Fuels

Reviews

• MT

  Melissa Trotter

  Jan 26, 2026
  2.0
  BEWARE, if you are 4 days late it doesn't matter if its the coldest day of the year during the winter storm of Janurary 26 2026, they will put you on hold with no propane delivery and NO NOTIFICATION of doing so.
• CR

  Christopher Rodriguez

  Mar 2, 2023
  1.0
  I own a property in the country that uses noco propane services. My first tenant for the property ran the propane until it was empty so we needed a refill and with the refill noco ran tests to see if there was a leak without closing the end of the gas lines or communicating with me that someone needed to be there for someone to close the gas lines since the propane tanks are outside. They said there was a leak. They locked my propane tanks. When I asked them to unlock them so I could personally tests the pipes they said no. I then had to have someone come test the line for $500 just for them to turn around and tell me their wasn’t a leak. They said noco didn’t do the test right and should have shut the valves at the end. I called noco and asked them if they could compensate my bill with a credit of the amount of the costs that was bestowed upon me because of their mistake and miscommunication. They would do nothing and said they’re sorry we made a mistake but we can’t compensate you back. Admitting they could have communicated better but still wouldn’t make up for it. They also took the tank to the property when i purchased it without communicating with the new owner. They just came and took it and rutted up my yard and then when I called to have them bring it back they charged me an installation fee for it. I admit customer service over the phone was good. All smiles but their professionalism when a problem arises and lack of communication with customers was horrendous. It gave off I will smile in your face but laugh behind your back mentality. Unfortunately they are the only gas provider in the area so I will be working on moving my property to a more electrical appliances, like electric heaters for my home because Steuben Electrical is awesome.
• HS

  Heather Steves

  Jan 3, 2022
  1.0
  Noco is horrible!!! They charge more than anyplace else, and they go out of there way to make sure people who get heap run out so they can charge for leak test!! Go anywhere else!!!

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