The Elko Warehouse has over 10,000 square feet of storage space for totes, drums, pails, cases, and quarter drums. This facility allows ROC to repackage and store special order products. The Elko facility houses various oils, lubricants, and greases, along with methanol, racing fuel, Diesel Exhaust Fluid (DEF) and propane. Elko has a fleet of 10 trucks that allow our customers to receive products throughout Northern Nevada and Utah. The fleet also has the ability to pull bulk fuel products from the Dunphy plant. The Elko Warehouse is located at 3710 East Idaho Street and is open Monday through Friday for walk-in and will call customers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.