Goetze's Candy is a confectionery company located in Baltimore, Maryland. Founded in 1895 as the Baltimore Chewing Gum Company, Goetze's is celebrating more than 120 years of making sweet treats in the USA. In the 1940's, Goetze's Candy discontinued its chewing gum and dedicated manufacturing to caramel products. Today, Goetze's Candy Company makes two brands of chewy caramel.
In addition to our dedication to manufacture in the US, Goetze’s Candy also purchases materials from American suppliers, whenever possible, to support other American businesses. As a 5th generation owned and operated company, Goetze’s Candy is proud to be an American household name and to make our caramels in Maryland.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.